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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Defective Sink Plumbing Could Mean Water Damage to Your Residence

7/8/2021 (Permalink)

Water damage photo We are able to help with any water damage!

Sinks are a vital part of any functioning kitchen in any home. While you might go to great lengths to ensure that you are taking care of all the pieces and parts that bring water into your faucets or carry the wastewater back out again, often, it is not enough. When any of these components malfunction, the result could be a damaging amount of water headed through your kitchen very quickly.

This kind of water damage to your home is unpredictable in many ways. Since there are so many pieces that make up a single tub sink in your kitchen, it can be difficult amid an emergency to identify the source of the problem. Knowing where the problem started gets exponentially more difficult if you have multiple basins for your kitchen sink design. While you are going to get wet, you can do a few things to ensure that the problem does not spread or get worse in the affected area.

You must act quickly to get the water shut off, and that starts with calling our emergency SERVPRO response team. Once the initial shock of spraying water or liquid pouring from the cabinetry under the sink has worn off, you have to get yourself underneath the sink and get a look at the piping. Quickly scan the entire assembly for any noticeable fractures or separations, but that is not why you are down there. What you are searching for is a valve that feeds up from the floor into the cabinetry that supplies the faucet with water.

On this pipe, you should notice a valve. It usually has a yellow handle and can be turned 90 degrees to cut the water supply to the sink. After a few moments from turning this valve, you should notice the water slowing and then stop altogether. Since you have already contacted SERVPRO, we are likely en route to your home to assess the water damages that the sink has caused and restore it.

Sometimes there is little to no warning of an impending break to your plumbing for your sink, but its proximity to all your major appliances requires you to move quickly to remove the water and restore any damages. SERVPRO of Southern and Central Jefferson County is equipped with the tools and experience to help you through all phases of this crisis until the problem gets fixed. Give us a call anytime at 636-467-5444.

When the Dreaded Sewer Backup Happens

7/8/2021 (Permalink)

Photo of Sewage A sewage backup is very unsanitary and requires trained professionals to clean. Please call us if this happens to you.

Here's What To Do If It Happens To You

If there is anything that can fill you with dread, it’s discovering you have a sewage issue in one of your commercial properties. There is never a convenient time for it to happen, and you are probably not equipped to handle much more than a common toilet backup. Fortunately, there are experts in sewer clean up out there, and they are only a phone call away.

1. Protect Yourself and Turn Off the Water

If it is a matter of a simple flooded toilet, all you probably need are some rubber gloves and shoe protection to get in there and turn the toilet valve off. A major sewer backup, on the other hand, is a much more serious situation. Depending on the extent of the problem, gloves, plastic booties, goggles and a face mask are in order. Make your way to the main water valve and turn it off.

2. Contact a Sewer Cleanup Specialist

Most companies in this field are on call 24 hours a day, every day of the year. This is an emergency, so don’t delay in reaching out. The sooner you call, the less likely it is that there will be residual damage after it’s cleaned up.

Following the initial cleanup, certified water damage technicians will decontaminate the premises using EPA-approved, hospital-grade cleaners to remove all pathogens, in accordance with CDC guidelines. They're also trained in identifying and removing all odors, so there's no need to worry you’ll be living with the aftermath for weeks to come.

3. Call Your Insurance Company

This is where it gets a little tricky. Some insurance policies cover sewer issues, some don’t. Luckily, you can buy a separate insurance rider that will protect you if it happens again; so, if you haven’t already purchased one, now’s the time to do it.

At one time or another, you will probably experience an event that requires sewer cleanup. Hopefully, it will be a minor inconvenience, but even if it's a total disaster, there's no need to panic. There are qualified professionals in Jefferson County, MO on-call and ready to help. Call us!

Water Damage Claim Process

6/23/2021 (Permalink)

Water coming out of the ceiling Water damage? We can help!

Water Damage Claim Process

Whether it comes from bursting pipes, a broken appliance or a leaky roof, water can cause significant damage to your home. It can damage building materials, cause mold growth and ruin electronics. Homeowners insurance can help you pay for repairs. Take the following steps if you find yourself in this situation.

  1. Call Right Away

It is important to start your insurance claim as quickly as possible. Not only will this result in completing the process sooner, but it will also help ensure that your claim isn’t affected. Some policies require you to report water damage within a certain time. If this is not done, it can reduce the amount you receive or can result in your claim being denied.

  1. Document the Damage

Your insurance adjuster will need information on the areas of the house that were damaged, including whether there are bursting pipes and flooding, as well as any belongings that may need to be repaired or replaced. You should provide a list with pictures and the estimated value of included items.

  1. Perform Mitigation

Mitigation is the process of preventing damage from spreading and worsening. This should be done quickly to reduce the amount of time and money needed to make repairs. An emergency cleanup and restoration company can inspect your home, fix broken pipes, remove water, and repair the building along with damaged belongings.

  1. Go Over Your Policy

Because individual insurance policies will vary, you should read over yours carefully. Make sure that you are familiar with anything that is required of you while making a claim as well as what is covered by your insurance. This will help the process go more smoothly.

Bursting pipes and other causes of damage can be frustrating to deal with. Making an insurance claim can also be stressful if you are unprepared. Following these steps can help you get through the situation more easily.

For help with your water damage claim call the experts at SERVPRO of Southern and Central Jefferson County at 636-467-5444.

Our Trained Staff

6/23/2021 (Permalink)

Staff with a computer. We are the most trained company in the business!

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

The SERVPRO Hero Ready Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

4th of July

6/22/2021 (Permalink)

Firework safety with fireworks in the background Have a safe 4th of July!

With the fourth of July right around the corner, we want to remind you of these fireworks safety tips from the National Council on Fireworks Safety. We hope you have a great, safe, fourth of July!

Recommended Safety Tips

  • Obey all local laws regarding the use of fireworks.
  • Know your fireworks; read the cautionary labels and performance descriptions before igniting.
  • A responsible adult SHOULD supervise all firework activities.  Never give fireworks to children.
  • Alcohol and fireworks do not mix.  Save your alcohol for after the show.
  • Wear safety glasses when shooting fireworks.
  • Light one firework at a time and then quickly move away.
  • Use fireworks OUTDOORS in a clear area; away from buildings and vehicles.
  • Never relight a “dud” firework.  Wait 20 minutes and then soak it in a bucket of water.
  • Always have a bucket of water and charged water hose nearby.
  • Never carry fireworks in your POCKET or shoot them into METAL or GLASS containers.
  • Do not experiment with homemade fireworks.
  • Dispose of spent fireworks by wetting them down and place in a metal trash can away from any building or combustible materials until the next day.
  • FAA regulations PROHIBIT the possession and transportation of fireworks in your checked baggage or carry-on luggage.
  • Report illegal explosives, like M-80s and quarter sticks, to the fire or police department.

And let’s not forget the safety of our pets!

  • Don’t bring your pets to a fireworks display, even a small one.
  • If fireworks are being used near your home, put your pet in a safe, interior room to avoid exposure to the sound.
  • Make sure your pet has an identification tag, in case it runs off during a fireworks display.
  • Never shoot fireworks of any kind (consumer fireworks, sparklers, fountains, etc.) near pets.

To Do List for Homeowners

4/22/2021 (Permalink)

A to do list on a table with a pen, plant, and a cup of coffee Use this to-do list to your advantage!

Homeowners must keep their property in great shape throughout the years.  It is vital to enlist the help of professionals that can help! SERVPRO of Southern and Central Jefferson County has provided homeowners with a "To-Do List" of household items that need to be checked for your home's health. 

Once a year:

  • Enlist the help of a plumber or handyman to drain and check your water heater.  This can help diagnose problems.
  • Replace your RO (Reverse Osmosis) filter.  It is best to have a plumber or RO technician to help you with this process.

Twice a year:

  • Clean your faucet aerator/screens.  A handyman can do this, or you can do it yourself.
  • Service HVAC system.  An HVAC company is the best choice for this service.

Four times a year:

  • Replace filters.  A handyman or yourself can do this.  A pro-tip will be to put the size of your filters in the notes section of your cell phone if you have one.  Then, set calendar alerts. 

Every two years:

  • Service your water softener.  A water softener technician or plumber can help.

Every five years:

  • Replace water supply lines with the help of a plumber
  • Replace the RO (Reverse Osmosis) flex tubes


Every ten years:

  • Replace your water heater. 
    Replace p-traps which are located under sinks in the kitchen and bathrooms.  This can help prevent water leaks or significant floods. 
  • Replace angle stop or simply stop valves.  These control the supply of water to the individual fixtures
  • Replace the toilet wax ring
    Your local plumber can help with all of these fixes.


At SERVPRO of Southern and Central Jefferson County we want you to keep your home safe and free of any destructive happenings.  However, if you find that you are in a water, fire, or mold situation, give us a call 24/7, we are here to help with any of these emergencies.  Call us today 636-467-5444.

Vacation Time is Here!

4/22/2021 (Permalink)

Family on vacation Be prepared before vacation with this simple checklist.

It is that time of the year when everyone wants to escape and head to warmer weather. You have booked the trip, found the must-see attractions, and charged the electronics! It is time to head to the airport.

But before you leave, make sure your house is ready for you to leave! In order to ensure that your house is going to be the way you left it when you return follow these easy tips!

Checklist:

1. Turn off your main water supply

One should turn this off to avoid water damage if a leak is to occur while on vacation.

2. Unplug electronics

Unplugging the electronics that will not be in use while you are gone will save you money on your electricity bill - will also help prevent an electrical fire.

3. Adjust your thermostat

Cooler Climate: Turn it down between 50 - 60 degrees F

Warmer Climate: Turn it up 5 degrees F higher than normal

4. Pour baking soda down your drains and toilets

By pouring this it will help with clear clogs and keep a fresh smell.

5. Check up on your insurance

Knowing what your insurance policies are will save you the headache when you get home if something does occur.

Once your checklist is all checked off, head out and enjoy that warmer weather on vacation!

All of these are tips that can help prevent matters from occurring, but are not a guarantee.

If an event is to occur while you are gone, SERVPRO of Southern and Central Jefferson County will be ready to help! We are available 24/7! Reach us at 636-467-5444!

3 Ways to Keep Your Washing Machine Mold Free

4/22/2021 (Permalink)

Person putting clothes in a washing machine Use these useful tips to keep your washing machine mold free!

You rely on the washing machine in your home to turn your dirty laundry into fresh and clean clothes. However, like all household appliances, your machine needs to be well maintained to prevent problems from occurring. While it may seem unnecessary to clean an appliance that already does the cleaning for you, failing to do so can cause mold to crop up in your unit. Here are some helpful guidelines for taking proper care of your appliance and keeping mold damage at bay.

Leave the Door Open

During a typical wash cycle, your appliance uses multiple gallons of water to thoroughly clean your clothing. This means that there are still traces of moisture left in the machine even after the cycle is over. To prevent this moisture from building up and leading to mold growth, always leave the washing machine door open after you’re done with a full load. This can help the unit dry out faster and more effectively.

Clean the Gasket

The machine’s gasket, which is the circular rubber flap that wraps around the inside of the door, is a major breeding ground for mold. If you ever notice a mold smell coming from your unit, there’s a good chance that it originated from under the gasket. Be sure to clean this part of your machine at least once a month to prevent water buildup that can create mold.

Clean the Detergent Drawer

To keep your detergent drawer free of mold, make sure to do the following:

  • Remove it from the machine
  • Soak it in hot water
  • Thoroughly remove any traces of mold
  • Rinse and let it dry completely

You can use a toothbrush to pry mold out of all the nooks and crannies in the detergent drawer. Make sure the drawer is completely dry and clean before putting it back in place.
If you notice a mold smell coming from your washing machine, don’t wait!

Sewage Backup- YUCK!

10/15/2020 (Permalink)

Sewage on concrete floor. A Pevely, MO homeowner called us whenever sewage was found in their finished basement.

If you have a sewage backup to your property, SERVPRO of Southern and Central Jefferson County is on standby to assist you. Whether it is the middle of the day or the middle of the night, SERVPRO is here to help. We have trained and certified technicians on call 24 hours a day, 7 days a week, 365 days a year to assist you with any sewage water cleanup you need to your property. Backups can happen at any time to any property, commercial or residential. SERVPRO is trained and experienced in handling sewage backups of all kinds.  And not only is our production and field work top-notch, but we have the administrative support to handle all the paperwork involved that you will need for your insurance company or any needs regarding your water damage. Call SERVPRO day or night, anytime, at 636-467-5444. We are centrally located, making our response time to your property very quick!

SERVPRO is "Here to Help" during this time of need!

10/15/2020 (Permalink)

Petri dish with bacteria. Has sickness taken over your home or business? Call us!

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today at 636-467-5444.

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Because we care!

10/15/2020 (Permalink)

Mold behind baseboard. Here is a prime example of mold that you wouldn't typically see unless baseboard is removed.

Did you know that there are multiple types of hundreds of thousands of mold spores floating around outdoors? Knowing the dangers of mold, it is quite frightening thinking about it, but what is more of a concern would be finding mold inside your own home. Mold is known to belong to the kingdom of fungi. It can appear to be plant-like, but cannot create its own food. It absorbs its nutrients from other organic substances. Mold can simply generate with water and something living – or even once living, like wood. Invitations of mold to your own home would consist of poor ventilation, moisture and water damages which were not addressed immediately. In any areas of your home that moisture issues happen to occur, you want to be sure that you have a source of ventilation within that area. The consistent moisture and humidity will eventually cause mold. This is another reason to report any serious water damages right away. You may be able to clean the visible mess but sometimes the affected areas cannot be seen. SERVPRO of Southern and Central Jefferson County is here for you, anytime. If you have any questions or concerns due to recent water loss or any visible mold, do not hesitate to call us 636-467-5444. Our team will always be there, ready to help.

Don't let a fire get you down!

10/14/2020 (Permalink)

Fire with SERVPRO logo. Call us anytime at 636-467-5444 for all your fire damage needs.

At SERVPRO® our priority is returning damaged property and items to their preloss condition. Whether natural or man-made, a disaster at one of your client’s facilities needs to be handled by professionals who understand the importance of your tenants’ safety. At SERVPRO® our teams are trained in helping manage both commercial and multi-family properties during the recovery process while maintaining the security and safety of the facility and tenants. Our professionals work hard and fast to minimize the interruptions for your tenants’ daily operations.

Emergency Fire Damage Tips

  • Keep hands clean.
  • Limit movement in the home to prevent further damage.
  • Place dry, colorfast towels or old linens on carpeted traffic areas to prevent more soiling.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Wipe soot from chrome on faucets and appliances then protect with a light coating of lubricant.
  • Do not attempt to wash any walls or painted surfaces without first contacting a SERVPRO® professional.
  • Do not attempt to shampoo carpet or upholstered furniture without first consulting a SERVPRO® professional.
  • Do not attempt to clean any electrical appliances that may have been close to fire or water without consulting a repair service.

Call SERVPRO of Southern and Central Jefferson County at 636-467-5444.

Advice from American Red Cross

10/14/2020 (Permalink)

SERVPRO logo with fire background. Fire damage? We can help!

Great Advice from American Red Cross!

Did you know:

  • Every day 7 people die in the United States due to a home fire
  • You have two minutes- that 120 seconds – to escape a home fire
  • On an annual average, the Ohio Buckeye Region of the Red Cross responds to over 3 home fires per day in 45 counties!

The American Red Cross cares about your safety and encourages you to test your smoke alarms and replace your batteries as needed.  This is a lifesaving action of our Home Fire Preparedness Campaign, which rallies communities across the country to protest people from these every day disasters. Don't ignore the beeping sound of batteries going dead on a fire alarm, take a few minutes and go change the batteries right away! Your safety is in your own hands!

Our Storm Damage

10/14/2020 (Permalink)

Storm damaged house. When a storm affects your home or business, call us 636-467-5444.

SERVPRO Storm Response

Our team here at SERVPRO of Southern and Central Jefferson County is ready for whatever happens, no matter the time of day. Our crews are always on standby. When it comes to fire and water damage, our professionals work tirelessly to make sure our customers are satisfied and are explained each step of the cleaning process.

Highly Trained Storm Damage Specialists

As leading professionals in the storm and water damage industry, we have advanced training and expertise, along with a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home or business and restore it back to pre-storm condition.

Faster to Any Size Disaster

If a storm hits your home or business, odds are you need help immediately. Our quick response will help prevent any secondary damage and help reduce restoration costs.

We Have the Resources to Handle Storms and Disasters

Our team has access to resources and personnel of over 1,800 franchises to handle major storms and disasters. Our team also has access to our exclusive Disaster Recovery Teams strategically located to respond to catastrophic storms and events throughout the country.

Locally Owned and Operated

SERVPRO of Southern and Central Jefferson County is locally owned and operated. We are actively apart of the community with you as well. When you have a storm disaster or flooding emergency, we are in the area and ready to help you.

Lightning Causing House Fires

10/14/2020 (Permalink)

Storm over homes. Have no fear, SERVPRO is here!

According to StormHighway.com:

A cloud-to-ground lightning bolt's main objective is to find the path of least resistance from the cloud to deep into the ground. Most houses are filled with many potential routes for lightning to follow in their journey. This can include gas and water pipes, electric lines, phone lines, cable TV/internet lines, gutters, downspouts, metal window frames - anything conductive in a house is 'fair game' for the lightning to follow. 

Lightning passing through a house will often 'branch' and utilize more than one path to ground at a time. It can also jump through the air from one conductive path to another in what is called a side flash. For example, lightning may first connect to electric lines in the attic of a house, then jump to better-grounded water pipes on the first or second floor. Lightning can connect to gutters, then jump to a window frame as a 'stepping stone' to the electrical system or water pipes. All or part of bolts have been seen jumping from wall outlets to sink faucets and even across rooms!

The biggest danger lightning poses to a house is fire. Wood and other flammable building materials can easily be ignited anywhere an exposed lightning channel comes in contact with. It is most common for lightning to start a fire in the attic or roof of a house, as the channel usually has to pass through some of the structural material in the roof before it can reach a more conductive path such as wiring or pipes. When lightning current travels through wires, it will commonly burn them up - presenting a fire ignition hazard anywhere along the affected circuits. 

SERVPRO of Southern and Central Jefferson County helps with water and fire remediation. Give us a call at 636-467-5444.

Info about Water Damage

10/14/2020 (Permalink)

Injectidry system placed on flooring. This is our injectidry system we use whenever we are trying to dry and save hardwood flooring.

Now that businesses are beginning to open their doors, the possibility of water damage is much more prevalent. Old pipes that have been sitting dormant during the stay in home order may now be susceptible to leaks. When water damage is present, it spreads quickly, heightening the chances of mold growth and damage to your business or home. It is crucial that the affected areas are properly mitigated as rapidly as possible, and at SERVPRO of Southern and Central Jefferson County, we have our service professionals ready 24/7.

What is water damage? Water damage is any harm that is caused by water, which includes flooding, leaks, pipe bursts, appliance malfunctions and many more. Not only can the water ruin your carpets, ceiling, and furniture, but it can also destroy precious family possessions, important documents, and irreplaceable personal items. At SERVPRO of Southern and Central Jefferson County, we understand how important it is to protect your personal belongings and documents, and we will set an immediate plan of action to remove or protect your items, while our highly trained and certified experts mitigate the affected areas to prevent further damage or mold development.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Southern and Central Jefferson County is a team of certified water technician specialists with the proper equipment and training to handle your needs. Our experts will assess the damage, extract, and mitigate the water damage and develop a drying plan to make water damage in your home or business “Like it never even happened.” We will keep you updated every step of the way so you can feel confident after disaster strikes.

Sprinkler Systems 101

8/21/2020 (Permalink)

Sprinkler information photo Call us anytime!

Sprinkler systems are commonly installed in commercial and industrial buildings. They save life and structure when a fire occurs. They do cause water damage though when putting out the fire or when the system malfunctions. This is when SERVPRO of Farmington is here to help. We come in and dry the structure when a system malfunctions. Fire sprinklers are activated when the mercury liquid filled bulb bursts between 135 and 165 degrees. It is thought by many that they are triggered by smoke. They are activated by heat. Failures occur with sprinkler heads commonly when the line freezes from cold weather or the head gets hit or pulled on by something.  We are here to help when you need it most and want to help prevent issues before they arise. It is always a good idea to know where your sprinkler line shut off valves are located in case you have a malfunctioning system and know who services these systems for your facility.

SERVPRO: Here for You 24/7

8/18/2020 (Permalink)

Lightening storm. Call us for all your storm damage needs!

With our community in mind, SERVPRO of Southern and Central Jefferson County provides emergency service and is dedicated to being faster to any-sized disaster. SERVPRO of Southern and Central Jefferson County is here for you, 24/7. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

The extreme Missouri weather conditions can cause a mountain of storm damage. If you are caught in an emergency situation caused by a storm, call SERVPRO of Southern and Central Jefferson County.

We always respond to your call within 1 hour, begin the remediation process within 4 hours, and notify the adjuster no later than 8 hours from the time of your loss. Remember, the longer you wait, the worse the problem will get.

More reasons to choose SERVPRO:

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Have Questions? Call Us Today – (636) 467-5444

Lightning Causing House Fires

8/18/2020 (Permalink)

Storm over house. Have no fear, SERVPRO is here!

According to StormHighway.com:

A cloud-to-ground lightning bolt's main objective is to find the path of least resistance from the cloud to deep into the ground. Most houses are filled with many potential routes for lightning to follow in their journey. This can include gas and water pipes, electric lines, phone lines, cable TV/internet lines, gutters, downspouts, metal window frames - anything conductive in a house is 'fair game' for the lightning to follow. 

Lightning passing through a house will often 'branch' and utilize more than one path to ground at a time. It can also jump through the air from one conductive path to another in what is called a side flash. For example, lightning may first connect to electric lines in the attic of a house, then jump to better-grounded water pipes on the first or second floor. Lightning can connect to gutters, then jump to a window frame as a 'stepping stone' to the electrical system or water pipes. All or part of bolts have been seen jumping from wall outlets to sink faucets and even across rooms!

The biggest danger lightning poses to a house is fire. Wood and other flammable building materials can easily be ignited anywhere an exposed lightning channel comes in contact with. It is most common for lightning to start a fire in the attic or roof of a house, as the channel usually has to pass through some of the structural material in the roof before it can reach a more conductive path such as wiring or pipes. When lightning current travels through wires, it will commonly burn them up - presenting a fire ignition hazard anywhere along the affected circuits. 

SERVPRO of Southern and Central Jefferson County helps with water and fire remediation. Give us a call at 636-467-5444.

The Impact of Severe Storms

8/18/2020 (Permalink)

Storm over homes. Call us 636-467-5444.

Expecting a tornado or other major storm? There are several steps you can take to stay safe. After the tornado passes, SERVPRO of Southern and Central Jefferson County can help you clean up storm damage and restore your home.

Look for Storm Warning Signs

Tornadoes typically occur when there is a severe thunderstorm in the area. Rain, hailstorms, and lightning strikes are some of the signs of a possible tornado. Some other warning signs of an oncoming tornado include:

  • Rumbling or Roaring Sounds in the Air 
  • Orange or Green Skies
  • Rotation of the Clouds
  • Very Calm Conditions after a Storm
  • Damaged Power Lines or Debris

Staying Informed During a Storm

Local television and radio stations are your best source for updates on how the storm is developing. However, if you hear a tornado siren, you should immediately head to the nearest shelter.

What is the difference between a Tornado Watch, Warning, and Emergency?

  • A Tornado Watch means that a storm could be coming in your area soon because of the current weather conditions.
  • A Tornado Warning is a sign that one or more tornadoes are in the immediate area. Look for shelter as soon as you see this signal.
  •  A Tornado Emergency is the final step in the warning process. A tornado has been spotted near a populated location. Move to the safest possible place if you cannot get to a real shelter in time.

Locally Owned Company with National Storm Resources 

SERVPRO of Southern and Central Jefferson County is independently owned and operated and we are part of this community, too! When you have a flooding or storm emergency, we’re already nearby and ready to help. We take pride in being a part of the Jefferson County community and want to do our part in making it the best it can be! 

Storm Damage? No problem!

7/15/2020 (Permalink)

Storm damaged house. No storm damage is too big or small. Call us anytime.

When your business suffers serious damage after storm events, SERVPRO of Southern and Central Jefferson County will work around the clock to clean up any debris and to restore the property to preloss conditions. We understand that commercial storm damage can be very costly in terms of productivity; that is why it is always our goal to get your business back up and running as quickly and as seamlessly as possible.

We have the resources to handle large storm damage.

When a storm hits your area, we can scale our resources to handle large-loss commercial restoration projects. We have access to equipment and personnel from a network of over 1,600 franchises across the country, as well as elite Disaster Recovery Teams that are strategically located throughout.

If your home or business is ever damaged by severe floods or storms, call us right away. Disaster can strike when we least expect it, but we will be there to help you weather the storm.

Coffee + Your Business' Carpet

7/14/2020 (Permalink)

Coffee Coffee stain? No problem.

Like most offices coffee is everyone's best friend. But what do you do when a cup slips out of someone’s hand on to the carpet at work? Here are a few steps to make your work carpet like new: 

Step One:

Always start with water!  If you catch the spill immediately, take a clean towel and blot, blot, blot.  Start at the edges and work your way to the middle.  Spray with water and repeat until the coffee is all removed.  On a still wet stain, this may be all you need to do.

Step Two:

Still stained?  Try foamy white shaving cream.  Gently run into the carpet without pressing (you don't want to push the stain in further).  Allow to stand for a few minutes, then blot. To rinse, spray with water and blot. Repeat the process until it is completely rinsed.

Step Three:

Got an already dry stain?  No problem!  Make a baking soda and water paste, run into the carpet, and allow to dry. Once dry, vacuum up the powder. You should be stain free!

Step Four:

Stain a tad more stubborn?  Mix one-part white vinegar, two parts water and spray directly to the stained area.  Blot with a clean dry towel. Rinse by spraying water and thoroughly blotting. Repeat the rinse until all the vinegar is removed.

Step Five:

Once your stain is gone, take a dry towel and lay it over the still wet area, stomp your feet over the towel to remove excess moisture. Once this area is dry, vacuum to return the carpet to its normal texture.

COVID-19 in Your Business

7/13/2020 (Permalink)

SERVPRO technician in PPE Need cleaning? Call us 636-467-5444.

The current Coronavirus that countries and communities are currently battling is easy to transmit. One of the means of transmission is by touching infected surfaces. If an employee or client with the virus comes into your building, the virus could be left on doorknobs, tabletops, elevator buttons, and anything else the person touched. The next person to touch that surface could then pick up the virus and become ill themselves and/or contribute to the spread of Coronavirus exposure.

Recommendations from the Centers for Disease Control and Prevention

Individuals can and should take steps to avoid becoming sick. These steps are simple and effective:

  • Wash hands frequently and for twenty seconds, using soap and water
  • Wear a mask that covers both the nose and the mouth
  • Stay home when feeling sick
  • Use a tissue to cover the nose and mouth when sneezing or coughing

Most people aren’t at risk of becoming seriously ill, but the steps individuals take to reduce the spread of the virus can prevent unnecessary deaths.

Unseen Exposure Increases Numbers of Infected People

Part of the problem with this virus is that people may be asymptomatic carriers for up to two weeks before getting sick or may carry the virus without ever appearing sick. This means that your business could already have been exposed to the virus. For this reason, consistent Coronavirus cleanup must be a top priority. Without routine cleaning, you could inadvertently contribute to rising levels of Coronavirus exposure in your community.

Professionals Are Equipped to Face the Virus

SERVPRO offers COVID-19 cleanup services and is here to help commercial properties. Using FDA approved disinfectants and drawing upon more than 40 years of experience, SERVPRO cleanup professionals are prepared with appropriate personal protective equipment and current training. Trained technicians use modern disinfection practices to provide thorough Coronavirus cleanup.

Concerns about Coronavirus exposure do not have to become fears about the virus. As individuals and companies take steps to minimize the spread of the virus, there will naturally be less cause for alarm.

Kitchen Safety Tips to Prevent a Kitchen Fire

7/13/2020 (Permalink)

Fire damage to industrial smoker. Fire damage from an industrial meat smoker.

We all look forward to cooking a wonderful meal with our loved ones, especially recently when we are spending a lot of time together. You should always practice fire safety in the kitchen so that you can prevent a fire from occurring. Kitchen fires are sadly quite common, and fire damage can be costly; a single fire may cause hundreds if not thousands of dollars in fire damage and can put those you love at risk. Here are some fire prevention tips from SERVPRO of Southern and Central Jefferson County for your kitchen:

Keep Your Kitchen Clean

Before you even begin to prep for the meal, ensure that the entire kitchen is clean by clearing all grime from the oven, washing the microwave, and making sure the floors are swept. Also make sure that there’s nothing flammable near your stove or oven. Leftover food particles and grease can start a fire before you know it. Towels and potholders too near a flame can catch fire and spread quickly. A clean, uncluttered kitchen is a safe kitchen.

Protect Yourself While Cooking

When cooking, make sure to wear the right clothing. Don’t wear anything with dangling loose sleeves that could catch fire. Oven mitts are a must when you bring things out of the stove, too. Hot pots, pans, and utensils can catch other items on fire, so prepare a place to put them after you bring them out. Clear an area for hot items, and make sure the surface is clean and dry. 

Be Careful with Children in the Kitchen

Mealtime brings the kids into the kitchen, and they will enjoy help you by performing simple tasks, such as helping to get things out of the fridge. You can use this time to teach them fire safety and to ensure that they know to keep away from stoves and any other place where there might be live flames. Knowledge is one of the best fire prevention tools out there.

Properly Store Kitchen Items and Cleaners

One of the best ways to help prevent fires in your kitchen is to store all chemicals like solvents away from any heat source. Many people keep cleaning supplies under the sink which is fine (protected from little ones, of course). Or you can keep cleaning fluids on shelving that is protected far away from the stove and range, and make sure that any pots you are using have all handles away from everyone in the kitchen. Knocking a burning pot or pan onto the floor or a person can cause serious injuries and start a fire quickly. 

Kitchen fires can happen fast, even when you’re using all the right precautions. If you experience a kitchen fire, contact SERVPRO of Southern and Central Jefferson County to help restore your kitchen back to normal. We’re here 24/7 to serve you! Call us at 636-467-5444.

3 Ways to Maintain Your Business' Roof

7/13/2020 (Permalink)

Ceiling that has collapsed. A leak in a roof lead to this ceiling collapsing.

A roof leak or collapse can be devastating to a business, causing flooding and ruining merchandise. Roof damage, in fact, is a difficult situation, making reopening your store a hassle and expense. Avoiding this disaster isn't impossible, but steps can be taken to minimize the chances.

  1. Attend to Small Problems Quickly
    Don't assume your structure is intact simply because you can't see water stains. Wind damage and harsh rain can wear it down, causing tiny complications. Contact roofing specialists to conduct biannual evaluations, looking for any of the following issues:
  • Peeled edges
  • Cracked roofing
  • Missing shingles
  • Flashing issues

Leaving any of these unattended exposes the building to leaks and water damage. Fix things as soon as they come to your attention.

  1. Tend to Drainage and Debris Early
    Are gutters clear? If they become clogged, backups happen, allowing water to build in areas it shouldn't. This pressure could add unneeded pressure to the top, essentially weighing it down. That collapse is not pretty. Have property management look at the gutter system regularly, scheduling clean outs. Trees and brush become an additional hazard. Roof damage often happens when limbs and branches are picked up during storms and then thrown into the roofing. Those smacks punch holes and remove the protective shingles. To avoid this, have someone trim the foliage and, before a major weather event, pick up anything loose on the ground.
  1. Apply to Insurance Immediately
    If you need help restoring the premises, contact a water restoration company to inspect the establishment, looking for mold and flooding complications. Their recommendation may indicate a roof rebuild is needed. Don't underestimate that decision. Work with your insurance company to discuss the need, giving you the comfort of a secure new ceiling. In fact, ask about waterproofing for the future. This sealant might aid in keeping leaks from sprouting up in the future.


Roof damage has preventative measures. By looking at it periodically, management might find the weak areas, offering a chance to stop a major catastrophe. In addition, don't forget that taking care of the landscaping may also ward off potential troubles.

We are here to help during COVID-19!

7/13/2020 (Permalink)

SERVPRO technician in PPE Let us help you and your business!

SERVPRO is here to help during this time of need!

During this unprecedented time caused by the global pandemic of Coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this strain of the Coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Southern and Central Jefferson County at 636-467-5444.

What does "flood cut" mean?

7/13/2020 (Permalink)

Drywall cut up 2' up the wall. This is an example of what a flood cut is.

Restoration Professionals Often Use the Term "Flood Cut"

A flood cut is a technique that restores use after flooding affects your home. This technique requires a certified professional to cut out sections of drywall to inspect the surfaces behind it. A typical flood cut is cut about two feet above where the water had affected the wall. The main time that SERVPRO restores will have to perform a flood cut is after a flood occurs, or in areas that have been affected for a while. 

Three main circumstances where SERVPRO professionals will have to make a Flood cut   

  1. Black Water Floods - (Category 3)

Outdoor flooding can invade your home from overflowing streams or rivers. Category 3 water may contain sewage, chemicals, or dead animal carcasses. Because of the possible toxins in the water, it can be considered contaminated also known as black water or (Category 3). The reason a flood cut is usually necessary when this type of flooding occurs is that your home’s drywall and insulation behind it are most likely affected by the dirty water making a cut necessary.

  1. Wet Insulation

When you can see clear drywall lines from water damage then it is most likely that the insulation behind is also affected. Once the insulation is wet, it takes a while to dry. Remember that insulation is to keep any outdoor temperature from entering the house. Insulation acts almost like a sponge; it absorbs liquid as soon as it touches it. Due to its quick absorption, it is best to remove it when it gets wet. 

  1. Mold Growth

Mold can begin to grow behind interior walls and spread quickly if it is not addressed. Flood technicians may perform a flood cut to check for mold and treat the area if any is found. Mold does not need sunlight to grow, it can spread from interior walls to other areas and cause an unpleasant odor in your home. A flood cut can prevent this and keep mold at bay.


Your safety is always our number one priority here at SERVPRO of Southern and Central Jefferson County. We are available 24/7 for any questions or concerns 636-467-5444.

How Can I Get Water Damage Out of My Living Room Carpet?

7/13/2020 (Permalink)

Carpet room Call us for all your needs.

Whether water damage comes from a pipe leak, appliance failure, or fixture overflow, even small amounts of water can create more significant problems without fast action. Carpeting and subfloors are particularly vulnerable to mold growth in our area, including structural damage, and unpleasant odors.

When water damage affects your home, SERVPRO technicians are available to render disaster mitigation services day and night to return your home to a preloss condition.

What Can I Do to Reduce the Risk of Mold Growth in Water-Damaged Carpet?

-    Keep nooks and crannies clean. Any surfaces that water damage contacts require sanitation to prevent mold risk. This includes walls and baseboards.


-    Steam clean your flooring. Steam cleaning is an effective way to sanitize carpets. Padding may require replacement, however, especially if it has detached from the carpet.


-    Inspect furniture. If your flooring has water damage, furniture may have also gotten wet. Move and inspect area rugs and upholstery to assess the scope of damage and sanitize the area.

How Does SERVPRO Restore Carpets?

SERVPRO techs take a systematic approach to carpet restoration to minimize loss to your home.
-    Water extraction, whether with rovers, suction pads, or extraction wands, is thorough while preventing the separation of carpet and pad.


-    Carpeting can be pulled up and tented to dry both above and below the surface.
-    Technicians can erect polyethylene drying chambers to accelerate small-scale drying in large areas like a living room with an open floor plan.


-    If water damage creates odors in your carpet, technicians can use injection systems, sprayers, and EPA-registered antimicrobials to remove odor-causing particles.

SERVPRO of Southern and Central Jefferson County has the tools and training needed to keep disaster-affected homes looking, “Like it never even happened.” Call 636-467-5444 to begin the mitigation process.

Dealing with Smoke Damage After a Fire

7/10/2020 (Permalink)

Burnt industrial sized smoker. Smoke damage? No problem.

When a fire happens to your commercial property, there is a lot to handle. One aspect that is not immediately obvious is the task of smoke cleaning. This is an important step that should not be skipped, so be sure to add it to your to-do list.

What It Harms

Smoke damage doesn't just mean seeing some dark smudges on the ceiling. Smoke and soot spread quickly and can manifest on almost everything in your building. It will affect different items and surfaces in different ways. Some common problem areas can include:

  • electronics
  • documents
  • furniture
  • fabric materials

How It's Cleaned

Depending on what needs cleaning, there can be a method for every scenario. Specific items, such as those listed above, each require their own customized type of smoke cleaning, that should be conducted by a qualified remediation specialist. Surfaces such as walls and solid furniture can handle a process of dry to wet cleaning. For upholstery and fabric than will shrink if exposed to wet cleaning, there is an option called foam cleaning. Immersive cleaning is a form of wet cleaning in which smaller objects can be totally sunk into a cleaning solution. The list goes on for many more categories.

How It's Reported

If you've hired a smoke odor and cleaning service, they most likely can help you with your insurance claim, as well. You will probably need to inventory all your content that has been damaged by fire or smoke, and gather all you can to verify each item's value. Then you can contact your insurance to determine your coverage. If you don't already have coverage, this moment would also be a good time to consider adding it.

Fire damage is a dynamic problem that needs to be approached from multiple angles. One of these angles that shouldn't be dismissed is that of smoke cleaning. Smoke damage can hinder functionality and cause a strong odor. Give it proper attention for a complete rehabilitation of your commercial property.

Commercial Water Damage

7/7/2020 (Permalink)

Water damage on floor Water damage in your commercial business? Call us!

When business owners visualize water damage, they often picture a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms.

However, many entrepreneurs and business space renters forget that storms and severe weather are not the only causes of floods and water damage. Here are some of the typical causes of water damage to commercial buildings.

Malfunctioning Sprinkler Systems

Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.

Damaged Appliances and Equipment

This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency.

Broken Pipes and Plumbing

Just like in a residence, if the plumbing system in your workplace fails water damage could be the result.

Backed up Sewer Lines

This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated black water which can cause health effects and ruin products and office furnishings.

If your business has suffered commercial water damage, SERVPRO of Southern and Central Jefferson County will get you back up and running again. Call us anytime 24/7 at 636-467-5444.

Dryer Fires

7/6/2020 (Permalink)

Before and after of a dryer vent cleaning. Lint build up? Call us 636-467-5444.

According to FEMA, failure to clean home dryers causes 34% of home dryer fires.  Home dryer fires cause $35 million in property loss and can also lead to injury or death.

To reduce the risk of these fires happening in you or your insured's home or business, SERVPRO of Southern and Central Jefferson County can help clean dryer vents and ducts that may have lint build up.

Other tips for keeping your dryer vents clean from the National Fire Protection Agency include cleaning the lint filter before and after each load, and making sure the outdoor vent flap will open, and is not restricted by snow, a bird's nest, or any other potential obstacles.

If you have a need for your dryer vents to be cleaned, contact the cleaning professionals at your local SERVPRO. We can be reached 24/7 at 636-467-5444.

Sewage Backup 101

7/6/2020 (Permalink)

Sewage on concrete floor. Sewage back-up? We can handle it.

What To Know About Cleaning Up a Sewage Backup

When a home in our servicing area experiences a sewer back up, it is suggested that you call SERVPRO of Southern and Central County immediately. This is highly recommended because certain standards should be met any time sewage material is cleaned. Here is what you may want to know about cleaning up a sewer back up in a home or business.

  1. Sewage is Called Black Water

One thing to remember about sewer backup, such as that from a flooded toilet, is that it is categorized as black water. This category is used to classify any water that may have had contact with harmful materials such as fecal matter. There are standards for dealing with this type of water designed to help avoid the spread of these contaminants and bacteria.

  1. Following Safety Procedures is Important

It is important to follow safety standards when performing cleanup from a sewage backup. This includes wearing proper safety gear such as boots, coveralls, gloves, and masks. It is also important to ensure that no sewage material is tracked to unaffected locations to avoid the spread of bacteria.

  1. Professionals Should Handle the Restoration

Any time sewage is involved it is highly recommended that a professional be called. A restoration business will have the tools, training and standards knowledge needed to handle any cleaning and repair as quickly and safely as possible. A restoration team should also be able to decontaminate the space and check for any related damages that could occur as a result of sewage flooding.
When performing a sewer cleanup it’s highly recommended to contact a professional for help, as these professionals have the training and tools for safely performing a cleanup. Sewage is considered black water and all safety precautions should be observed when dealing with this material to help avoid the spread of bacteria. If you have any questions, please contact us at 63-467-5444.

Fire Extinguishers

6/30/2020 (Permalink)

Smoke/fire damage in an attic. Fire damage? Call us!

Having a fire extinguisher in your home can help you increase your chances of escaping from a fire. With so many products on the market, it can be hard to know which one is right for you. Use this guide and talk with a residential fire cleanup expert to figure out which extinguisher you should stock.

Size

This fire preparedness tool comes in a variety of sizes. The size you want to get depends on where in the house you want to keep it.

• 2-pound: This small extinguisher is perfect for on the go. You can keep it in the trunk of your car to help prepare you for any situation. Some small models come with mounting hardware, so you can keep it in one place.
• 5-pound: This rechargeable model works well in fire-hazard areas in the home. Consider keeping it near your kitchen or laundry room, so it's easily accessible.
• 10-pound: This larger fire extinguisher is ideal for parts of the home that are left unattended for periods of time. The size means there's more fire suppressant chemicals, which can help dampen a fire that went unnoticed for a bit. Keep this size in a garage, shed or workshop.

As you consider the size of your extinguisher, you also need to think about your personal capabilities. If you would struggle to lift and use a 10-pound extinguisher, it might not be the right option for you.

Classification

You also have to think about the classification of the extinguisher. Residential products come in three classes: A, B and C. The A classification means the suppressant will work well on trash, wood and paper. B means the extinguisher can help put out a home fire caused by grease or liquids. C usually means it's suited for electrical fires.

Read the label of your fire extinguisher closely to make sure you have a unit that can work well in your home. Consider both size and classification before you buy your next fire dampening tool.

Water Damage + Electronics

6/30/2020 (Permalink)

Person working on a electronic board. Water damage on your electronics isn't good.

What Should You Do if Your Electronics Have Water Damage?

If a flood starts in your office, there are a lot of risks to your safety and your company's well-being. Water can damage building materials, documents, and furniture. You could also face the challenge of flooded electronics. You depend on computers, servers, printers, and other devices for your daily operations. Water damage can ruin these items. Fortunately, professional water cleanup teams have the skill and experience to salvage your equipment.

Your Responsibilities
It doesn't take much water to cause problems with electronics. Excessive amounts of water can destroy these items and pose dangers to you and other people in the office. Before flood restoration technicians arrive on the scene, there are some things you can do to mitigate the damage:

  • Move electronics off the ground.
  • Wipe electronics with a cloth.
  • Do not plug in or turn on wet electronics.

Why Hire the Pros?
While you play a key role in restoring your electronics and minimizing electronic damage, professional crews can thoroughly clean them. Professionals have the necessary equipment and supplies to treat wet electronics. They also use proven techniques to safely treat damaged items without causing more issues. When you call a cleanup company, you can count on the technicians arriving on the same day that you call. We can respond at any time of the day, seven days a week.

The Process
Technicians will assess the extent of the damage and clean any corrosion from the electronics. Next, they will thoroughly dry the items in a climate-controlled environment. Restoration companies have advanced water removal and dehumidification processes to ensure that there is no moisture left in the flooded electronics. The teams can also inform you of any further repairs that the items require.
Water and electronics don't mix. It can be distressing to have flooded electronics, but there is hope that you can save this equipment. With the right professional help, you may be amazed by the results.

Always Here to Help!

6/30/2020 (Permalink)

SERVPRO logo We make it look "Like it never even happened."

Emergencies can happen at any time, on any day. Disasters don't adhere to schedules nor do they observe holidays, so you need to know who to call should a disaster strike. SERVPRO is at the ready any time you need emergency service for a water damage catastrophe. With 24 hour availability, including holidays, SERVPRO has people who can assist you quickly, no matter the time of day or scope of the damage.

How Quickly SERVPRO Responds to Your Emergency:

  • Within one hour, SERVPRO will respond to you with a call.
  • Within four hours, SERVPRO will be on-site to your location.
  • Within eight hours, SERVPRO will prepare and deliver a verbal briefing with a plan for your emergency.

Choosing a team of water damage specialists who guarantee a fast response and fast action is imperative. Take action immediately to counter damage effectively and manage and reduce the costs of remediation and restoration projects. Call us, SERVPRO professionals, who are always open and ready to help, whenever you require emergency water restoration service.

How Quickly Water Damage Can Occur:

Within minutes, water can seep into your property, building materials, and belongings.
Within 24 hours, materials begin to swell, crack, tarnish, and mold can take hold.
Within one week, materials begin to rust, corrode, warp, and mold or mildew grows and spreads.
Over one week, structures can incur significant damage, and remediation costs increase noticeably.

Water damage can set in quickly. When you experience a water emergency, you need help on the scene as soon as possible. To safeguard your property and your belongings, call the experts who will give you a fast response.


With 24 hour availability and over 1,700 U.S. and Canadian Franchise locations, SERVPRO is a leader in the restoration industry. Don't hesitate to call your local office, any time of day or night, when you need emergency cleanup experts.

Duct Cleaning Experts!

4/28/2020 (Permalink)

SERVPRO employee speaking with customer. From duct cleanings to catastrophes, we are here to help!

How often do you look at your HVAC system? Like most people, the answer is probably not very often. We are not saying that forgetting about your HVAC system is a bad thing, we all do it, but if you cannot remember the last time you looked it over, then it is the time to do so.

There is not a typical timeline in which your system should be regularly cleaned, but there are a few signs to look for:

Visible mold growth

Ducts are infested or have been infested with vermin

Ducts are clogged with excess amounts of dust or debris

Particles coming out of registers when system comes on

If any of these signs appear in your ducts, there may be an underlying problem that also needs to be addressed with your HVAC. For those solutions, it is best to contact your preferred heating and cooling company to find the reason for these problems.

For cleaning, you can trust the professionals at SERVPRO of Southern and Central Jefferson County to effectively clean your duct work. We have the proper equipment and expertise to handle any size job, from a large office building to a residential home.

At SERVPRO we do not just take a vacuum into your ducts and sweep it out. We have a special agitator that kicks up all the dust and debris in your ducts that is then sucked out with our industrial duct air cleaner. There is a reason why SERVPRO is an industry leader, and you can trust us to take care of your home or business!

Insurance Companies LOVE us!

4/28/2020 (Permalink)

SERVPRO logo We are here to help!

Why Many Insurance Agents and Adjusters Use SERVPRO

SERVPRO of Southern and Central Jefferson County has worked with many insurance agents and claim adjusters. We understand your situation. As an agent or adjuster, you have a responsibility to keep claim costs down while providing the best services possible for your clients. Here are a few reasons why so many insurance agents and adjusters trust us:

Fast Emergency Response
Restoring commercial or residential property is the priority at SERVPRO of Southern and Central Jefferson County. Your insurance client will appreciate our immediate response and you will know we’re doing everything we can to limit the damage and the costs.

Pretesting Reduces Claims Expense
Like insurance agents and claim adjusters, we know restoring property is less expensive than replacing property. Our goal is always to restore whenever possible and replace only when necessary. That’s why SERVPRO of Southern and Central Jefferson County performs pretesting on every loss so we can determine restorability.

Claims Inventory Service
SERVPRO of Southern and Central Jefferson County can provide insurance agents and claim adjusters with an itemized loss inventory. We give you a report and pictures of important items. Your work is made simpler and clearer because we provide you with a complete and accurate picture of the incident.

Serving Adjusters and Your Clients
A SERVPRO of Southern and Central Jefferson County professional's job is to reassure your clients, perform quality service, and report to you quickly. We know your job is to interpret the policy and adjust the claim. We don’t want you to have to deal with problems from vendors. Working with you, we strive to save you time so you can focus on priority files, while having complete control of every loss you’re assigned. We offer you 24-hour emergency response, damage mitigation, loss assessment, and an electronic file within hours. SERVPRO of Southern and Central Jefferson County’s documented, measured performance increases value for you, your agency, your managers, and your clients.

Here To Help 
The job of SERVPRO Southern and Central Jefferson County is to reassure the customer, provide excellent service and communicate with the insurance agents and adjusters quickly. We work together with the agents to provide quick and effective property restoration and make it “Like it never even happened.” We are a one-stop shop for all your needs!

Always Be Prepared!

4/28/2020 (Permalink)

CPR and AED stock photos Do you know how to provide CPR? Are you educated on using a AED?

Join your community in preparing for emergencies and disasters of all types, and leading efforts to encourage the community as a whole to become more prepared. “Disasters happen” and not only devastate individuals and neighborhoods, but entire communities. Learn how to be prepared.

Make and Practice Your Plan

Do you have an evacuation and shelter-in-place plan? Do you have a plan to communicate with your family before, during and after an incident? Do you have an emergency supply kit? Make sure your family is informed and practiced in your emergency plan. Be sure to sign up for alerts and warnings for your area, and download other necessary apps to stay informed.

Learn Life Saving Skills

Do you or someone in your family know CPR? Could you turn off your natural gas if necessary? Do you know how to take cover in an earthquake? Knowing these life saving skills could mean life or death in an emergency situation for you, your family or your neighbors.

Odors in Hospitality Environments

8/22/2019 (Permalink)

The Holiday Inn hotel. Odors in your business? Call us 636-467-5444.

As a hospitality and lodging provider, you want your guests to be comfortable during their stay. This includes ensuring your guests that their environment is free of the odors and residues associated with cigarettes.

SERVPRO of Southern and Central Jefferson County will help eliminate exposure to the harmful effects of third hand-smoke — the residual, carcinogenic components of tobacco smoke that can linger on carpets, walls and other room surfaces long after smoking has occurred. Our technicians have the training and equipment to identify and eliminate these offensive odors.

Nicotine Cleanup and Odor Removal

Upon arrival, SERVPRO of Southern and Central Jefferson County will assess the room or rooms that need cleaning and odor removal. Although it may seem that the odor is only in the air, we search for additional sources. Furnishings and carpeting can attract and hold the tiny particles of ash, tar, and other substances that are incompletely burned. We start with a thorough cleaning, including the upholstery and carpet, using our commercial-strength steam extractors and professional cleaning products.

In addition, nicotine and other substances can stain walls and emit smells. Our crews will wash the walls with appropriate cleaners and may even suggest repainting the walls and sealing wooden portions of furnishings and headboards to trap any odor lingering beneath these surfaces.

Oftentimes, each room has a separate heating and cooling system, so we inspect and clean the vents and any duct work to prevent the smoke smells from recirculating. SERVPRO of Southern and Central Jefferson County can also eliminate odors by changing the chemical composition of the minute particles floating in the air and embedded in surfaces and fixtures. One option is thermal fogging, a process where air cleaners combust in a heated chamber and then bond with and render any airborne particles odor-free. Other resources include hydroxyl generators and other oxygenation systems. Hydroxyl generators use a form of UV light that creates the hydroxyl radicals, which then react with solid pollutants like cigarette smoke and help destroy them. These processes eliminate the odors, not just cover them up like most air fresheners.

For your hotel to be profitable, you want as many rooms as possible to be available to your guests. Help ensure your guests’ comfort by calling SERVPRO of Southern and Central Jefferson County for a consultation at 636-467-5444

Why Choose SERVPRO of Southern and Central Jefferson County?

As a locally owned and operated franchise, SERVPRO of Southern and Central Jefferson County understands the importance of a clean and fully functioning commercial property. We believe a building’s appearance is often its first impression and take our commercial services very seriously. Whether you require professional cleaning and deodorization to make your business look and smell its best, water remediation following an emergency, mold remediation to prevent health issues, or a disaster recovery team, we have the training and expertise to minimize loss of productivity and make it “Like it never even happened.”

Flooding in Missouri

8/19/2019 (Permalink)

Safety Tips During the Restoration Process

When you live in Missouri, flood safety can be very important for yourself, your family and your home. Both before and after the storm. When the rain is gone, you may find that some clean up and repairs are necessary on your property. Here are a few safety tips you may want to follow during the restoration process.

  1. Proceed Safely

Proceed as safely as possible when assessing any flood damage to your home. This means not entering any unsafe areas and taking the appropriate safety steps before beginning work.

  1. Turn Electricity Off

Always turn the electricity off to any flooded area before entering. Doing so can help you prevent any number of safety hazards.

  1. Wear Protective Gear

Another important step for flood safety is the use of proper protective gear. This may include coveralls, masks, gloves, and boots or shoe covers. Any items worn in the flooded area should also be washed in hot water to help avoid contaminating the rest of the home.

  1. Contact a Professional

When possible it's best to contact a water damage restoration service to conduct repairs on your home. These experts will know what is best to be done to get your residence back in livable condition as quickly as possible.

  1. Sanitize Everything

Sanitation is an important step the restoration process. This will help ensure that no bacteria remain on any object touched by the flood water, and that nothing is brought back into the home after restoration is complete.


When it comes to your home and family flood safety is important both before and after the storm. Following these tips may help. Remember to turn electricity off and wear protective gear in any area you are working. It may be best to contact a professional to handle the repairs. You may also want to be sure that everything is properly sanitized.

Winter Weather: Get Prepared Now!

8/19/2019 (Permalink)

The change in season will be here before you know it. It requires a few items homeowners can check to help get ready. Check to make sure hoses are disconnected from exterior faucets, even if they are frost-free faucets.  Leaving a hose connected increases the possibility of a frozen hose bib, which can rupture inside the exterior wall of your business or home and cause flooding. 

Make sure the thermostat is set to an appropriate temperature if you’re planning on being away from home over the holidays.  Open cabinet doors for cabinets that have plumbing, especially on exterior walls to make sure the temperature stays above freezing.  Have a professional check and service your furnace for proper operation and signs of potential failure.

If you are planning on being away from home for an extended period, it is a good idea to have a plumber winterize the plumbing system.  If winterizing isn’t possible, turning off the water main can be a good way to ensure that if a problem does arise, it doesn’t cause too much damage before it is located.

If the unfortunate does happen, be sure to give us a call here at SERVPRO of Southern and Central Jefferson County at 636-467-5444. We have highly trained technicians and top of line drying technology to help restore your home or business after a flood. Call us today to see what we can do for you!

SERVPRO + Storm Damage

8/19/2019 (Permalink)

SERVPRO of Southern and Central Jefferson County specializes in storm and flood damage restoration. Our crews are highly trained, and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response Guaranteed!

Since we are locally owned and operated, we can respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit our servicing areas, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,750 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 636-467-5444. We are faster to any size disaster.

Commercial Fire Damage

7/15/2019 (Permalink)

Fire damage can be very overwhelming for a business or commercial property. At SERVPRO of Southern and Central Jefferson County we understand the importance of getting you back to your pre-fire condition quickly. Not only may you experience fire, smoke, and soot damage, water damage caused by firefighting efforts and fire suppression systems may occur, also.

Tasks to expect from the professionals:

  • Detailed Cleaning – to remove excess soot or other contaminants from impacted areas through HEPA vacuuming and dry sponging.
  • Selective Demolition – to remove non-salvageable materials or property.
  • Pack Outs – to remove salvageable personal property from the affected area for off-site cleaning and storage.
  • Air Flow Management – to remove airborne contaminants and soot and to reduce offensive odors
  • Deodorization – to remove or mask offensive odors and return the affected area to a usable space

SERVPRO of Southern and Central Jefferson County will respond quickly and manage the fire restoration project through to its completion. We have the training, experience, and equipment to manage your commercial fire damage and get your property business-ready.

Summer Vacation Water Damage Prevention

7/15/2019 (Permalink)

SERVPRO Summer vacation on the beach!

During the summer months families try take the time and get away for some quality time with each other. It is extremely important to remember the precautions around the home that one should take before leaving for an extended amount of time. It is important to unplug every outlet. This could be as simple as unplugging normal everyday items such as toasters, coffee makers and unused phone chargers. Taking the extra time to turn off water valves could result in a perfect vacation that doesn't end early due to a broken water line. It is also important to make sure you are taking double the precautions during the winter months in case of a frozen pipe. Most homeowners will choose to turn up the air, turn down the heat or turn off the controls completely when gone. These options should only be considered when the weather allows it to be. 

Flash Flooding

7/15/2019 (Permalink)

If the rain ruins your weekend, Call the heroes of Southern and Central Jefferson County (636)467-5444

We are currently experiencing another round of storms that are predicted to last for a couple days during this summer. Flash flooding has been predicted in the area as well. Our area is still in the process of recovering from flood waters that lasted nearly two months. SERVPRO of Southern and Central Jefferson County wants to remind everyone to keep a watchful eye out on the weather and flood waters. Flash flooding can happen very quickly especially in areas where water already exceeds its normal limit. We encourage you to not approach or attempt to drive through flooded roadways as they are extremely hard to properly judge the amount of water covering the roadway. We also want you to know we are here if you experience any type of flooding event. Our technicians are prepared to deploy 24 hours a day 7 days a week to handle any of your flooding needs. 

Commercial Water Damage

7/15/2019 (Permalink)

SERVPRO of Southern and Central Jefferson County received an emergency call after hours.

This commercial facility experienced water damage that was caused by a faulty sprinkler head. Our crew arrived quickly to the site and started the water mitigation work to prevent additional damage the property.

Our technicians worked with the property manager to guide them through the beginning stages of filing a claim with their insurance, property documentation needed, a scope of work or plan of action outlining the job at hand. 

The following day our office contacted the insurance and took care of claim document saving our customer time and confusion.

SERVPRO of Southern and Central Jefferson County is a local company with national resources backing up every water, fire, and storm job we take. Our technicians are available 24/7 to respond to any size disaster. If you need help with water remediation and restoration please feel free to us at (636)467-5444.

SERVPRO of Southern and Central Jefferson County team is highly trained and equipped to take care of any size water damage.

Effective Ways to Combat Odors After Fire Damage

7/15/2019 (Permalink)

Disasters in your Festus home can be challenging to overcome, even with the most dedicated of work on your part or those that offer to help. Many situations leave their primary effects which can prove overwhelming enough to overcome, but also have secondary effects that can be equally concerning to resolve. In a situation like a fire in your house, you not only have the immediate structural concerns to contend with, but you also have secondary effects like smoke and soot damages. 

Fire damages rarely become the responsibility of the homeowner to resolve. From the moment that the first responders leave the scene, you speak to the insurance provider covering your home and find out the details you need to get in order to file a claim that funds the restoration. Professionals like our SERVPRO of Southern and Central Jefferson County team can arrive quickly to begin assessing the damage and determining what needs to occur to make the situation “Like it never even happened.” 

While you might be the most concerned about the pressing structural concerns that occur from the widespread fire that had recently gotten extinguished, several secondary effects could pose a threat to those within the house such as smoke damages. This often presents itself as an odor that spreads well beyond the immediately affected areas of your house and contents, thus requiring specialized equipment from our SERVPRO professionals to overcome.  

Addressing this effect is one of the last steps in the restoration process, and it involves setting up equipment like thermal foggers to break up the odor on a molecular level. The odorless chemical solution removes the harsh scent from the atmosphere, and can also get safely used on embedded odors within fabrics, furniture, and drapery. 

While smoke damages might not top the list of your primary concerns when it comes to dealing with the effects of a fire in your home, this is an essential part of the complete restoration process for our technicians. Our SERVPRO Southern and Central Jefferson County team is ready to help overcome all of the effects of the disaster as quickly as possible. 

Our highly trained technicians are available 24 hours a day 7 days a week to assist in any fire emergency you may have. Call us today! (636)467-5444

Commercial Property Mold Inspection

7/15/2019 (Permalink)

Buying a commercial building is a significant investment for any businessperson, and there are a lot of moving parts to this type of transaction. Hiring a professional to perform a mold inspection before the sale can head off major problems and remediation costs in the long run. 

Where mold Growth Can Be Problematic

At its best, it makes life better by contributing to the creation of bread, wine, cheese and some medicines, like penicillin. It does, of course, have serious drawbacks as well, though. 

Prime spots in a building for a mold problem are well-known:

• Bathrooms are a place where mold can grow in grout, between wall tiles, and in the tub or shower.
• Windows that have been improperly sealed can allow moisture into walls or ceilings and facilitate mold growth. A mold inspection can reveal this to a potential buyer.
• Exterior doors without effective seals can allow moisture to collect and harbor mold.

Even slightly high humidity can facilitate the growth of mold. Experts recommend the prudent move of keeping indoor humidity levels below 45 percent. 

Why Mold Growth Can Be Problematic

It isn’t only visible mold that can be troublesome to a commercial property owner. Left unchecked, mold can destroy wood because it is an organism that feeds on surface nutrients. Mold that infiltrates drywall cannot be removed, and the affected area must be cut away. Carpets and insulation are also moisture-holding materials that mold can compromise to the point that they need replaced. 

Buying real estate can be a complicated process, and it is impossible to know everything there is to know about a building’s history or future. However, a mold inspection can remove at least one of the unknowns before a business adds a building to its property portfolio. For more information contact us at (636) 467-5444

Roof Preservation Tips

7/15/2019 (Permalink)

You probably know that a roof leak is no laughing matter. A roof is designed to protect your company from numerous types of inclement weather, including snow, ice and the blazing hot sun. However, a roof can do its job only if it’s kept in good repair. Here are a few tips you can use to help preserve your roof’s integrity.

1. Perform Regular Maintenance Checks

Many professionals recommend doing a roof maintenance check twice a year. However, if your business has an older roof or is located in an area where you experience frequent bad weather, you may desire to have a check performed more often. A maintenance check can allow you to find and repair any damage early before larger damage occurs. 

2. Look for Signs of a Roof Problem

Maintenance should include looking for signs of rain, snow or wind damage, as well as cleaning out gutters and drains. You may also want to ensure that vents and other equipment are properly sealed and that previous repairs are still intact. If anything is amiss, then it's best to call a professional to conduct repairs before a major problem occurs. If you do experience a roof leak, then a water damage professional can advise you on the proper repair and cleanup procedures.

3. Do Repairs When Damage Occurs

Even wind damage can lead to leaks and other issues with your roof. It's a good idea to have any repairs made as soon as possible after a problem is detected. Having repairs made in a timely manner may save your business from a more costly roof replacement.

You know roof preservation is important. Performing regular maintenance checks and knowing what signs can indicate a problem may allow you to catch a roof leak before major damage occurs. If you do find a problem with your business's roof, it's a good idea to promptly contact a professional to perform any needed repairs. Call our team today! (636) 467-5444

SERVPRO Candle Safety Tips

7/15/2019 (Permalink)

There is something calming about candles. They look pretty and enhance the ambiance in a room, they give off a fragrant smell that can be luring, but they can also be the cause to a house fire. 

According to the National Fire Protection Association, 3 out of every 5 candle fires started when they were placed next to something that can burn, such as furniture, bedding, or decorations. Review the tips below to prevent any house fires caused by a nice smelling candle:

  • Blow out candles before leaving a room or going to bed
  • Keep candles one foot away from anything that can burn
  • Use a sturdy candle holder, that will not tip over easily
  • Put candle holders on a sturdy and uncluttered surface
  • Light candles carefully, keep your hair and any loose clothing away from the flame
  • Do not let the candle burn all the way to the bottom; put it out before it gets too close to the container or holder
  • You should not light a candle if oxygen is used in the home
  • During a power outage, use a flashlight or battery-operated lighting instead of a candle

Although candles can add to the décor in the room, they can also add danger. Remember candles are an open flame which means they can easily ignite. Create an environment that is safe for your home, use alternatives to prevent any candle fires in homes like using flameless candles. As always, remember SERVPRO of Southern and Central Jefferson County is here to help 24 hours a day, 7 days a week! (636) 467-5444. 

Black Water Cleanup

7/15/2019 (Permalink)

Black water cleanup from sewage damage is something that needs to be cleaned up as soon as possible after the issue has occurred.

We would encourage you to leave the property and call SERVPRO of Southern and Central Jefferson County and we will dispatch a our highly trained technicians immediately to your home or business.

When Sewage back up is a continuous problem, it can be caused by heavy rain water overloading the sewage system. This type of black water comes from toilets, human waste and fecal matter and is generally regarded as a bio-hazard especially when people are ill. The smell, if bad enough, is potential for illness and can be a serious lifelong problem.

If sewage back up is left without seeking professional help or untreated, the affects can be extremely dangerous to your health. 

If you're currently experiencing problems with black water damage don't wait, get professional help from SERVPRO of Southern and Central Jefferson County. 

The Insurance Industry Chooses SERVPRO

7/11/2019 (Permalink)

Why Many Insurance Carriers And Adjusters Use SERVPRO

SERVPRO of Southern and Central Jefferson County has worked with many insurance agents and claim adjusters. We understand your situation. As an agent or adjuster, you have a responsibility to keep claim costs down while providing the best services possible for your clients. Here are a few reasons why so many insurance agents and adjusters trust us:

Fast Emergency Response
Restoring commercial or residential property is the first priority at SERVPRO of Southern and Central Jefferson County. Your insurance client will appreciate our immediate response and you will know we’re doing everything we can to limit the damage and the costs.

Pretesting Reduces Claims Expense
Like insurance agents and claim adjusters, we know restoring property is less expensive than replacing property. Our goal is always to restore whenever possible and replace only when necessary. That’s why SERVPRO of Southern and Central Jefferson County performs pretesting on every loss so we can determine if it can be restored.

Claims Inventory Service
SERVPRO of Southern and Central Jefferson County can provide insurance agents and claim adjusters with an itemized loss inventory. We give you a report and pictures of important items. Your work is made simpler and clearer because we provide you with a complete and accurate picture of the incident.

Serving Adjusters and Your Clients
A SERVPRO of Southern and Central Jefferson County professional's job is to reassure your clients, perform quality service, and report to you quickly. We know your job is to interpret the policy and adjust the claim. We don’t want you to have to deal with problems from vendors. Working with you, we strive to save you time so you can focus on priority files, while having complete control of every loss you’re assigned. We offer you 24-hour emergency response, damage mitigation, loss assessment, and an electronic file within hours. SERVPRO of Southern and Central Jefferson County's documented, measured performance increases value for you, your agency, your managers, and your clients.

Here To Help 
The job of SERVPRO of Southern and Central Jefferson County is to reassure the customer, provide excellent service and communicate with the insurance agents and adjusters quickly. We work together with the agents to provide quick and effective property restoration and make it “Like it never even happened.” We are a one-stop shop for all of your needs!

Call SERVPRO of Southern and Central Jefferson County at (636) 467-5444.

Life Expectancy of Plumbing

7/11/2019 (Permalink)

Did you know many common plumbing components have a life span? Many of them have an expectancy much shorter than we might think. Here is a few that we see quite often. The fix is relatively inexpensive; but neglecting it can cause thousands of dollars in mitigation and drying costs.

Water heaters have an expected life span of about 10-12 years. Most of the time these fail because the rubber and metal components in side the tank are in constant contact with water which will naturally break them down over time.

Sump pumps are a vital tool for anyone with a basement or crawl space that takes on ground water after rain storms. Most of these pumps have a life span of about 7 years.

The average sink faucet has a life span of less than 15 years. Because of the flex hose design of the sprayer component, these may fail sooner. Most flex hoses fail after just 10 years. Also, included in the flex hose category are flexible supply lines for sinks, toilets, and washing machines. It is advisable to have these flex hoses replaced every 5 to 10 years. A $10 replacement hose may save you thousands down the road.

One of these plumbing components beat you to the punch? Don’t worry! We can get you back to normal again “Like it never even happened.”

Call the professionals today, SERVPRO of Southern and Central Jefferson County today (636) 467-5444.

Ways to Prevent a Fire Disaster

6/13/2019 (Permalink)

Every business may have some level of fire risk. This risk may be higher or lower depending on whether the buildings only have electrical devices and heating equipment or specialized machinery. There are a few fire preparation measures that property owners, employers, and staff can take to prevent fire damage. SERVPRO of Southern and Central Jefferson County suggest taking these four disaster preparation measures today to lower your risk.

Keep the Workplace Clean

Clutter can close off evacuation routes and feed a fire. Try to reduce the number of boxes, papers, or other materials that are left lying around a workplace. It is also a good idea to properly dispose of all waste, especially flammable materials.

Maintain Fire Safety Equipment

Regular maintenance can prevent malfunction and reduce fire risks whether a business only has standard office machines or additional machinery. Employees should be made aware of potential overheating dangers and monitor the status of equipment. Have a licensed electrician fix any problems that arise to reduce the risk posed by faulty wiring. Property owners can also regularly test fire suppression systems and ensure that fire extinguishers are frequently inspected and ready for use. 

Post Emergency Information

One of the most critical fire preparation steps is to ensure that emergency numbers are posted in convenient locations. Managers and employees should be familiar with the Occupational Safety and Health Administration guidelines for fire safety in the workplace. Property owners may also want to schedule fire drill and tutorials on using extinguishers.

Provide Smoking Areas

Provide designated outdoor smoking areas and make sure that there are safe receptacles for smoldering cigarettes in these areas. Consider a self-extinguishing design that will hide unsightly cigarette butts and reduce the risk of fire.

Taking these fire preparation steps can prevent a workplace disaster. If a structure sustains fire damage, rely on the areas best commercial fire restoration and reconstruction company. SERVPRO of Southern and Central Jefferson County (636) 467-5444

When You Have Water Damage, Who Do You Call?

6/13/2019 (Permalink)

Leaks from piping, roofs and other water sources can cause water damages that can go unnoticed for weeks, even months. Attempting to clean up water from a leak can lead to further damage and contamination if not handled properly.  SERVPRO of Southern and Central Jefferson County has highly trained technicians who specialize in water damage from leaks, floods, and more. SERVPRO of Southern and Central Jefferson County is available 24 hours a day, 365 days a year and is always ready to help. SERVPRO of Southern and Central Jefferson County will help you protect your business or home from further damage and return your property back to preloss condition.

SERVPRO of Southern and Central Jefferson County has the following guidelines; 

 * Within one hour from notice of loss, SERVPRO of Southern and Central Jefferson County will contact you to arrange for service.

 * Within four hours of the loss notification, SERVPRO of Southern and Central Jefferson County will be on-site to begin water mitigation services.

 * Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person.

Before you risk doing further damage by attempting to clean up the water yourself, call the areas leading restoration company, SERVPRO of Southern and Central Jefferson County.

How agents can benefit by referring SERVPRO of Southern and Central Jefferson County

6/13/2019 (Permalink)

SERVPRO of Southern and Central Jefferson County is the areas best cleaning and restoration company.

SERVPRO corporate and its franchises have service agreements with many insurance companies across the country. We have relationships with lots of different companies at the Corporate level.

So, what does this mean for agents? Benefits.

As an agent, you care about your customers, and you're always looking out for their best interest.  Do you know how agents can benefit greatly?  By referring SERVPRO of Southern and Central Jefferson County.

Customer service, customer retention, additional product sales, reconstruction (making us a "One Stop Shop") are some of the benefits of how the agent, can benefit greatly by referring SERVPRO of Southern and Central Jefferson County.

We would like to thank all of the insurance agents who have been a vital part of SERVPRO of Southern and Central Jefferson County thus far. The relationships are tremendous and our franchise truly works hard to ensure that we make you proud. 

Biohazardous Chemicals and Compounds Clean Up and Removal

6/13/2019 (Permalink)

The stress of dealing with criminal activity in your home need not be exacerbated by a do it yourself cleanup. Because the substances needing disposal are often dangerous or difficult for a layperson to manage, it is best to engage a professional service. SERVPRO of Southern and Central Jefferson County offers compassionate and properly trained technicians to put your home back in order.

A home invasion cut mercifully short by watchful neighbors calling 911 still leaves you with crime scene cleanup at your Festus home. You and your family are safe but terrified. The terror feels like it may never end as your living areas were damaged first by the accused and then further disrupted by the police intervening and then completing their investigation. Our trauma and crime scene abatement team knows and follows applicable Environmental Protection Agency (EPA) and Occupational Safety and Health Administration (OSHA) regulations and rules when cleaning and restoring your house. 
 
If ever you needed SERVPRO of Southern and Central Jefferson County to come through on our promise to make it “Like it never even happened.” crime scene cleanup is near the top of the list. Bio-hazards like blood and dangerous and irritating chemicals suddenly permeate your home, and you have neither the knowledge nor the energy to deal with their appropriate removal. Specialized training readies our crews to seek out all the debris scattered throughout your home due to the crime and the police actions and follow up. We take all precautions to manage every cleanup aspect relating to the crime and its aftermath. Knowing what you or your family endured is motivation to clear away every scrap of evidence that the unthinkable took place in your home. 
 
Damage from fights, debris from firearms or other weapons, bodily fluids from victims or perpetrators alike, and the whole gambit of police evidence gathering materials end up bagged and taken from your premises. Carpets cleaned, walls washed, holes filled in and touched up with paint go a long way to restoring a sense of control and peace even after disruptive or deadly force shatters your quiet enjoyment of your home. 
 
SERVPRO of Southern and Central Jefferson County has the training, technicians, and equipment to set you and your family on the path to trauma recovery. Call us at (636) 467-5444 day or night for fast, professional help from our kind and efficient team.

How to handle a commercial water loss in Southern & Central Jefferson County, MO

4/30/2019 (Permalink)

If you have a commercial water loss in Southern and Central Jefferson County, MO, SERVPRO of Southern and Central Jefferson County is the premier restoration company to help you from start to finish. 

Here is a typical guideline of what will be needed to perform to get your business back to pre loss condition. 

1. Initial Assessment: This can include the initial walk through and determine what needs to be done from start to finish. Typically a scope of service will be written, a sketch of the affected areas, and gathering information.

2. Immediate Emergency Services: SERVPRO of Southern and Central Jefferson County will begin extracting and removing water from the facility. 

3. Drying: SERVPRO of Southern and Central Jefferson County will place drying equipment throughout your facility. Each day a member of our team will check on the progress until the structure is completely dry. 

After the drying stage, SERVPRO of Southern and Central Jefferson County can provide Reconstruction to your facility. We are able to reconstruct your facility and return it to make it look "Like it never even happened." After reconstruction, we will clean all of the affected areas, which will complete the entire process. 

If you have any questions, do not hesitate to reach out to us at anytime. We are always here to help! 

When the brand counts

4/30/2019 (Permalink)

When the brand counts reach out to the local company with the large brand name. Call SERVPRO of Southern and Central Jefferson County  so you can count on a local family owned and operated business that has 50 years of branding behind it. SERVPRO of Southern and Central Jefferson County  is proud to be a member of a large family of franchises that believes in helping each customer experience what it means to have their home or business be "Like it never even happened."

The team at SERVPRO of Southern and Central Jefferson County takes pride in being a part of something larger than themselves as they strive to achieve larger goals each day. At SERVPRO of Southern and Central Jefferson County the brand is where it all started, and a rich tradition keeps the brand and the company strong.

Call us today for all your restoration needs: 636-467-5444

Is your Southern & Central Jefferson County Home Storm Ready?

4/30/2019 (Permalink)

As anyone who lives here knows, springtime in Southern & Central Jefferson County brings beautiful sunshine as well as strong rain and wind storms. With weather that can switch so quickly between the two, it’s important to make sure your home is storm-ready, prepared to handle and withstand unpredictable conditions.

It’s always a good idea to conduct a home and ground inspection before weather conditions take a turn for the worst. Things like leaky roofs or windows can be very problematic in the midst of heavy rainfall and strong winds, so checking them and making sure they are all fitted correctly is a critical step to take.

Checking for loose shutters and trimming back any trees or shrubbery that may be surrounding your home is another good way to get it storm-ready. Shutters, tree limbs, and other loose debris can get picked up by wind and thrown in any direction, including towards your house. Also inspect any drainage areas near or around your home, clearing them of any debris that may be creating blockage. This will help reduce chances of flooding your property during a storm.

Another thing to consider when preparing your home for a storm is what kind of system to have in place that will allow you to communicate with your loved ones and receive weather updates. In some cases, storms can become strong enough to put your cell phone’s service signal at risk, so it’s good to be prepared and have an alternative form of communication in place.

And as always, in the event of storm damage SERVPRO of Southern and Central Jefferson County is here to help. We’re available 24/7 and ready when you need us. Give us a call at (636) 467-5444.

Why SERVPRO of Southern and Central Jefferson County? Local Fire Damage Specialists

4/12/2019 (Permalink)

SERVPRO of Southern and Central Jefferson County is your local fire damage specialists. We make fire damage look "Like it never even happened."®

Why SERVPRO of Southern and Central Jefferson County? Because we are your local fire damage specialists. If your home is hit with fire damage, would you want a company that is specialized in fire damage repair and restoration or a generalist? We believe you’d want a specialist and that’s exactly what the heroes at SERVPRO of Southern and Central Jefferson County are.   

A fire to your residential or commercial property can cause a serious detriment and stress to your family. But, our highly qualified and trained fire damage specialists at SERVPRO of Southern and Central Jefferson County can relieve some of that stress by restoring your home or business to make it “Like it never even happened.” ®    

Every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. The 7 steps listed below illustrate the SERVPRO of Southern and Central Jefferson County's’ process for the “typical” fire damage restoration.

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources.

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs.

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

After the fire trucks leave, your home or business likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. SERVPRO of Southern and Central Jefferson County has the specialized fire restoration training needed to restore your home to pre-fire condition.

If you’re ever faced with fire damage at your home or business and wonder why SERVPRO of Southern and Central Jefferson County, it’s because we are your local fire damage specialists. And we are there with you throughout your entire journey. If you ever have any questions, contact us online anytime. Or, simply give us a call (636) 467-5444.

A Clean Home Sells Faster!

8/8/2018 (Permalink)

In today's real estate marketplace, you have have an edge with a reputation for having quality listings. You also want the ability to move a sale through quickly to get your commission. Presentation is everything.

SERVPRO of Southern and Central Jefferson County will inspect a property- including crawl spaces- to help determine the extent of water or mold damage and remove potentially harmful bacteria and odors.

So before you risk your buyer's health or the opportunity to close the sale of the property, call your local cleanup and restoration professionals at SERVPRO.

Real value is packaged in green.

Call us today at 636-467-5444 or email us at office@SERVPRO10776.com

Attention! Insurance Agents: When They Call You, Call Us!

8/8/2018 (Permalink)

You need quick response!

SERVPRO of Southern and Central Jefferson County is ready to begin restoration and cleanup, 24 hours a day, 7 days a week.

Closer proximity to you means a quicker response to help limit damage to your insured's property.

SERVPRO utilizes a real-time electronic claims information center to provide you with accurate reporting on the progress of the claim.

Faster to any disaster!

SERVPRO's action team can help you become a hero to your insured during their disaster situation.

We make it look "Like it never even happened." - Call Now 636-467-5444

SERVPRO Biohazard and Crime Scene Cleanup and Restoration

8/7/2018 (Permalink)

SERVPRO of Southern and Central Jefferson County professionals are trained to safely and effectively removed bio-hazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations. Equipped with the necessary safety equipment and cleaning products, SERVPRO of Farmington professionals help turn unsafe environments into clean, safe homes, and offices.  

Blood-borne Pathogens

SERVPRO of Southern and Central Jefferson County professionals remove and dispose of bodily fluids, tissue, and other potentially pathogenic substances resulting from accident, trauma, crime, or death. Trained SERVPRO of Southern and Central Jefferson County technicians thoroughly clean, disinfect, and deodorize the structure.

Methamphetamine Labs

Many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. SERVPRO professionals follow federal and state guidelines to properly clean all surfaces.

Crime Scene Residues

From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, SERVPRO professionals can clean and restore your property and contents.

Arson and Vandalism

SERVPRO professionals are recognized as leaders at helping property owners recover quickly from fire and water damage. SERVPRO also provides general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods, and human or animal waste.

Sewage Backup

Sewage backups and black water intrusions are more than nasty, smelly deposits- these damages also introduce harmful microorganisms into a structure. SERVPRO professionals remove the sewage, contaminants and moisture, disinfecting as they clean. SERVPRO professionals help ensure the structure is properly cleaned, disinfected, and deodorized. 

Don't Let Mold Grow!

7/24/2018 (Permalink)

From the Ordinary

Fungi and mold naturally occur in our environment. In fact, over 100,000 kinds of fungi have been identified. Fungi produce some very useful results. Yeast is a type of fungi used in preparing breads, baked goods and other food products, including some alcoholic beverages. The unique flavor of blue cheese is a result of mold. An edible mushroom is simply a type of fungi, and lifesaving penicillin is a product of mold (Penicillin chrysogenum). Even though some forms of mold can add value to our lives, other forms can be harmful. Excessive amounts of mold, different types of mold, and/or exposure to molds may present health concerns for some people.

To the Unhealthy

Intrusion of water into your home or place of business can result in mold growth. Water intrusions can result from storm damage, plumbing or equipment failures, long-standing leaks and poor humidity control. When water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth. Some amount of mold spores are normally present in most environments. If the humidity and moisture levels in a water-damaged environment are not promptly returned to normal, mold spores may grow and multiply. Organic materials found inside a building, such as wood, paper, drywall and insulation, provide food sources for mold to flourish. Excessive mold growth can lead to indoor environmental conditions that pose a health threat.

Help Is Here

If you think you might have a mold problem, call SERVPRO of Southern and Central Jefferson County. A SERVPRO Professional trained in mold remediation will examine the structure for any visible signs of mold. In the event mold is found, you will be asked to approve and sign a work authorization form prior to any mold cleanup or related work being performed. The technician may also recommend you leave the affected area while the mold cleanup and associated containment process is being safely completed. If extensive mold growth is present, additional assistance may be required. Some situations require the addition of an Indoor Air Quality/Environmental Professional with the specialized equipment and services needed to assess and/or repair property. You may wish to consult your adjuster if needed.

Are you spreading mold?

7/23/2018 (Permalink)

If you see visible mold in your Festus or surrounding home, or business, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can then release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Farmington for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Service- SERVPRO of Southern and Central Jefferson County in mold cleanup and restoration, in fact, it’s a cornerstone of our business!  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely. Our crews will make your home or business "Like it never even happened." Give us a call at 636-467-5444.

Attention! Insurance Agents: When They Call You, Call Us!

7/20/2018 (Permalink)

You need quick response!

SERVPRO of Southern and Central Jefferson County is ready to begin restoration and cleanup, 24 hours a day, 7 days a week.

Closer proximity to you means a quicker response to help limit damage to your insured's property.

SERVPRO of Southern and Central Jefferson County utilizes a real-time electronic claims information center to provide you with accurate reporting on the progress of the claim.

Faster to any disaster!

SERVPRO's action team can help you become a hero to your insured during their disaster situation.

We make it look "Like it never even happened." - Call Now 636-467-5444

When winter weather strikes, we strike back!

7/19/2018 (Permalink)

Winter weather will be here before we know it!

Prepare your home!

  • Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes. 
  • Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets run through unheated or uninsulated areas of your home.
  • Consider shutting off outdoor faucets. Find the shut-off valve in the basement or crawl space and turn it to “off .”
  • If you follow the previous step, then open the outdoor faucet to help ensure it drains completely and the inner valve is shut off.
  •  Ensure gutters are clean and secure. Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage.
  • Proper maintenance of your furnace can help reduce the risk of puffbacks.

Frozen Pipes

A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the backflow pressure between the water source and the blockage. A burst pipe can cause considerable damage to your property if not addressed quickly. SERVPRO of Southern and Central Jefferson County is faster to any size disaster, bringing the latest equipment and training to help make your water damage “Like it never even happened.”

Ice Dams

Ice dams can be a major problem during the winter season. They form when heated air melts roof snow downward into water dammed behind still-frozen ice. When the trapped water cannot safely flow or run into the gutter system, it can backflow under the roof’s shingles and into the structure’s interior areas. SERVPRO can help mitigate water damage caused by ice dams and help you get your structure back to preloss condition.

Puffbacks

A puff back is a messy furnace malfunction that occurs when an oil burner backfires, sending soot throughout your home or business. It can happen all at once, covering an interior in grimy soot, or a puff back can leak soot particles more gradually. Equipped with the training, tools and experience to quickly and efficiently clean and restore your home or business, SERVPRO will help make your puff back “Like it never even happened.”

A Clean Home Sells Faster!

7/19/2018 (Permalink)

In today's real estate marketplace, you have have an edge with a reputation for having quality listings. You also want the ability to move a sale through quickly to get your commission. Presentation is everything.

SERVPRO of Southern and Central Jefferson County will inspect a property- including crawl spaces- to help determine the extent of water or mold damage and remove potentially harmful bacteria and odors.

So before you risk your buyer's health or the opportunity to close the sale of the property, call your local cleanup and restoration professionals at SERVPRO.

Real value is packaged in green.

Call us today at 636-467-5444 or email us at office@SERVPRO10776.com

Storm Damage

7/18/2018 (Permalink)

Watch vs. Warning

A severe thunderstorm watch means that the potential exists for the development of thunderstorms which may produce large hail or damaging winds. A watch is issued by the SPC (Storm Prediction Center).

A severe thunderstorm warning means that a severe thunderstorm is occurring or is imminent based on Doppler radar information or a reliable spotter report. A warning is issued by the local National Weather Service office.

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Watch vs. Warning and Storm Basics are provided by NOAA (National Oceanic and Atmospheric Administration). For more information visit their website: www.noaa.gov

Storm Basics

A thunderstorm is a rain shower which you hear thunder. Since thunder comes from lightning, all thunderstorms have lightning.

A thunderstorm is classified as "severe" when it contains one or more of the following:

  • Hail (One inch or greater)
  • Winds in excess of 58 mph
  • Structural wind damage
  • Tornado

Tornado Facts

Tornadoes are arguably nature’s most violent storms. Generated from powerful thunderstorms, tornadoes generally appear as rotating, funnel-shaped clouds extending from the cloud base to the ground. With winds that can reach up to 300 miles per hour, tornadoes can cause massive destruction within seconds. Damage paths can be in excess of one mile wide and fifty miles long.

  • The average tornado moves southwest to northeast, but tornadoes have been known to move in any direction.  
  • The average forward speed of a tornado is 30 miles per hour, but may vary from stationary to 70 miles per hour.
  • Tornadoes can accompany tropical storms and hurricanes as they move onto land.
  • Tornadoes are most frequently reported east of the Rocky Mountains during spring and summer months.
  • Tornadoes are most likely to occur between 3 p.m. and 9 p.m.

Before the Storm

  • To begin preparing, you should build an emergency supply kit and make a family communication plan.
  • Remove dead or rotting trees and branches that could fall and cause injury or damage during a severe thunderstorm.
  • Postpone outdoor activities. n Remember the 30/30 Lightning Safety Rule: Go indoors if, after seeing lightning, you cannot count to 30 before hearing thunder. Stay indoors for 30 minutes after hearing the last clap of thunder.
  • Secure outdoor objects that could blow away or cause damage.
  • Get inside a home, building, or hard top automobile (not a convertible). Although you may be injured if lightning strikes your car, you are much safer inside a vehicle than outside.
  • Remember, rubber-soled shoes and rubber tires provide NO protection from lightning. However, the steel frame of a hard-topped vehicle provides increased protection if you are not touching metal.
  • Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades or curtains.
  • Unplug any electronic equipment well before the storm arrives.

During the Storm

  • Use your battery-operated NOAA Weather Radio for updates from local officials.
  •  Avoid contact with corded phones. Use a corded telephone only for emergencies. Cordless and cellular telephones are safe to use.
  • Avoid contact with electrical equipment or cords. Unplug appliances and other electrical items such as computers and turn off air conditioners. Power surges from lightning can cause serious damage.
  • Avoid contact with plumbing. Do not wash your hands, do not take a shower, do not wash dishes, and do not do laundry. Plumbing and bathroom fixtures can conduct electricity.
  • Stay away from windows and doors, and stay off porches.
  • Do not lie on concrete floors and do not lean against concrete walls.
  • Avoid natural lightning rods such as a tall, isolated tree in an open area.
  • Avoid hilltops, open fields, the beach or a boat on the water.
  • Take shelter in a sturdy building. Avoid isolated sheds or other small structures in open areas.
  • Avoid contact with anything metal—tractors, farm equipment, motorcycles, golf carts, golf clubs, and bicycles.
  • If you are driving, try to safely exit the roadway and park. Stay in the vehicle and turn on the emergency flashers until the heavy rain ends. Avoid touching metal or other surfaces that conduct electricity in and outside the vehicle.

After the Storm

  • Never drive through a flooded roadway.
  • Stay away from storm-damaged areas to keep from putting yourself at risk from the effects of severe thunderstorms.
  • Continue to listen to a NOAA Weather Radio or to local radio and television stations for updated information or instructions, as access to roads or some parts of the community may be blocked.
  • Help people who may require special assistance, such as infants, children and the elderly or those with access or functional needs.
  • Stay away from downed power lines and report them immediately. n Watch your animals closely. Keep them under your direct control.
  • If you have storm damage to your home or property, call SERVPRO of Farmington. Timely mitigation is key to minimize secondary damages caused by severe storms.

SERVPRO of Southern and Central Jefferson County Services

Unexpected emergencies like severe weather call for immediate action. SERVPRO of Southern and Central Jefferson County knows immediate reaction to the disaster is important to helping you get your life back to normal.

Utilizing our 1-4-8 Service Response Guidelines*, SERVPRO of Southern and Central Jefferson County strives to:

  • Contact you within 1 hour from notice of loss to arrange for service.
  • Be on-site to begin mitigation services within 4 hours of notification.
  • Provide verbal briefing of scope to you within 8 business hours of on-site arrival.

SERVPRO of Southern and Central Jefferson County can also perform pack-out services, which is removing salvageable personal property from the affected area for off-site cleaning and storage.

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*Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation.

Tips For Working With Your Insurance

7/18/2018 (Permalink)

Regular life is stressful enough, but if you are surprised with flooding or other water damage in your home, everyone in the household will be stressed. Whether flood damage leaves carpeting soaked and soggy or you have come back to a disaster after evacuation, severe weather and damaged pipes will cause significant worry about how to start putting back together your daily life.

However, you can prepare for these unknowns by knowing what to expect and create a plan in case of emergency. To assist you, SERVPRO of Southern and Central Jefferson County has put together this mini-guide to help you understand the flood insurance claim process.

The first thing you will want to do is call your insurance provider. Although the U.S. government funds the National Flood Insurance Program (NFIP), local home and rental insurance companies are the exclusive sellers of Flood Damage Insurance. While you will be working directly with an insurance agent, SERVPRO can also serve as a liaison, helping you to navigate through the claims process.

After your initial call to your insurance company, contact your SERVPRO of Southern and Central Jefferson County at 636-467-5444. We are available every day, all day, to handle your emergencies. Even if you are not able to reach your insurance agent immediately, SERVPRO will take your call and begin to work with you on first response remediation solutions. Have questions about what to do first or what items can be restored? SERVPRO is here to answer those questions and more! Our compassionate team understands your distress and will guide you through the storm damage restoration process.

Now you can begin your water damage restoration. We pride ourselves on having the fastest response time to storm damage in your area. We will arrive at your home prepared to conduct an inspection and moisture readings, create a scope of the damage and provide an estimate for you and your insurance provider. Our team will arrive prepared and ready to start immediately. We can store and access your information easily and quickly.

Our SERVPRO team members are the premier flood and water damage restoration experts in Farmington and surrounding areas. We are also the preferred remediation team for home insurance providers, and the most trusted helper for storm disasters. Storm damage restoration and navigating flood insurance claims can feel stressful, but we are here to assist you with every stage of the recovery process.

For emergencies and other situations, call 636-467-5444 anytime to reach your area flood damage experts, SERVPRO of Southern and Central Jefferson County. We help residential and commercial property owners when natural disasters, water damage, sewer backups, floods, mold infestations, fires and other events happen.

 Storm Damage- Like it never even happened.

SERVPRO Biohazard and Crime Scene Cleanup and Restoration

7/18/2018 (Permalink)

SERVPRO of Southern and Central Jefferson County professionals are trained to safely and effectively removed bio-hazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations. Equipped with the necessary safety equipment and cleaning products, SERVPRO of Farmington professionals help turn unsafe environments into clean, safe homes, and offices.  

Blood-borne Pathogens

SERVPRO of Southern and Central Jefferson County professionals remove and dispose of bodily fluids, tissue, and other potentially pathogenic substances resulting from accident, trauma, crime, or death. Trained SERVPRO of Southern and Central Jefferson County technicians thoroughly clean, disinfect, and deodorize the structure.

Methamphetamine Labs

Many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. SERVPRO professionals follow federal and state guidelines to properly clean all surfaces.

Crime Scene Residues

From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, SERVPRO professionals can clean and restore your property and contents.

Arson and Vandalism

SERVPRO professionals are recognized as leaders at helping property owners recover quickly from fire and water damage. SERVPRO also provides general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods, and human or animal waste.

Sewage Backup

Sewage backups and black water intrusions are more than nasty, smelly deposits- these damages also introduce harmful microorganisms into a structure. SERVPRO professionals remove the sewage, contaminants and moisture, disinfecting as they clean. SERVPRO professionals help ensure the structure is properly cleaned, disinfected, and deodorized. 

Your Home and Indoor Air Quality

7/13/2018 (Permalink)

Control Moisture and Reduce Mold 

Act Within the First 24 to 48 Hours

  • Correct any water leaks or standing water.
  • Remove standing water under cooling coils or air handling units.
  • Properly maintain humidifiers, if used.
  • Replace wet or visibly moldy insulation materials. 

Proper Maintenance Saves Money

Estimates made by the World Health Organization say that poor indoor air quality costs $60 billion in employee sick leave and lost production. Part of your responsibility to the tenants, workers and students who work and play in your buildings includes proper maintenance and prompt response to any situation that could cause illness or health concerns. A SERVPRO of Southern and Central Jefferson County is available when it matters.

The SERVPRO Difference

  • Reduce potential for mold growth.
  • Remediate bacteria, fungi and mold.
  • Restore peak energy efficiency.
  • Eliminate offensive odors. 

Improve the Air Quality of Your Business Today! Call us 636-467-5444.

Storm Damage- Like it never even happened.

7/13/2018 (Permalink)

When mother nature is at her absolute worst, SERVPRO of Southern and Central Jefferson County is at its best! Immediate response, expert assessment and specialized equipment are paramount in the aftermath of a severe storm or wind damage. As with any of our core services, SERVPRO of Southern and Central Jefferson County takes extra special care in salvaging and restoring  any property that may have been affected.

Severe weather never sleeps and neither do we! SERVPRO of Southern and Central Jefferson County is always a mere phone call away when disaster strikes. Our Storm Response Team travels nationally to any area devastated by natural disaster. Give us a call at 636-467-5444 or check out our other storm blogs! Our crews will make it "Like it never even happened."

Do you have storm damage? Call us today at 636-467-5444.

Sump Pump: Water Damage

7/12/2018 (Permalink)

If you've explored other ways of keeping your basement dry — examining the grading around your home and repairing any noticeable leaks or broken pipes — and are still having trouble, it might be time to consider a sump pump.

Remember, sump pumps don't prevent water from accumulating, but they can go a long way in controlling water in your basement. Either way, your possessions stay dry, and that's the point.

Many homes have sump pits built right into the basement floor. If this is the case, all you'll need is the pump itself. If your home is not equipped with a sump pit, a drain expert or contractor should be able to tell you if it's possible to retrofit your basement.

Types of sump pumps

There are three types of pumps used in basements or crawl spaces:

  • Pedestal Sump Pump: Also referred to as a "column type" or "upright" sump pump, the pedestal sump pump has an open motor that is supported on top of a column attached to the pump casing. When installed, the motor sits outside the sump and above the basement floor. The motor is not designed to be submerged in water.
  • Submersible Sump Pump: This pump uses a watertight motor designed to be immersed in water, and will typically kick into action when it senses that it's become submerged. The motor is coupled directly to the pump casing and is designed to be completely hidden within the sump.
  • Water-Powered Sump Pump: Water-powered sump pumps are generally much less powerful than pedestal or submersible pumps, but may have some advantage: They run on city water pressure instead of electrical power. However, because they require significant water pressure to function efficiently, they often can't be used if your city water pressure is low or limited, or if your house gets its water from a private well.

A working system

So what does a functioning sump pump system look like? There are usually three key pieces:

  • A Primary Pump
  • An Emergency Backup Pump (Battery- or Water-Powered)
  • An Emergency Backup Pump Alarm

Because homes sometimes lose power during thunderstorms — just when an operational sump pump is critical — many pumping systems employ a backup pump. Emergency battery backup pumps work when the power goes out, when the primary pump does not remove the water fast enough, or if the primary pump fails.

In this setup, primary pumps are powered with electricity, and backup pumps are battery- or water-powered. Using two pumps instead of one makes it unlikely that both pumps will malfunction at the same time. And with the alarm system, you'll be able to tell when the primary pump has failed and the backup pump has to be used.

Is a sump pump right for you?

Installing a new sump pump system — especially if your basement doesn't already have a built-in sump pit - is an extensive, complex job. Make sure you consult with a plumbing expert.

And to find out more about particular pumps for your basement, or to check if a certain pump is certified, consult the Sump & Sewage Pump Manufacturers Association.

Source: https://www.statefarm.com/simple-insights/residence/sump-pump-basics?cmpid=SimpleInsights:Facebook:Content:17-1526298&https%3A%2F%2Fad.doubleclick.net%2Fddm%2Fclk%2F322740317%3B152524933%3By&utm_source=m.facebook.com&utm_medium=referral

We'll Help You Finish It!

7/12/2018 (Permalink)

SERVPRO of Southern and Central Jefferson County helps ensure your finished projects always look their best.

Post Construction Cleaning

Once the floors are down and the drywall is up, it's time to remove the debris and dirt in order to lay carpet, paint, and decorate. SERVPRO of Southern and Central Jefferson County can provide the debris removal services to prepare the building for interior design.

Dehumidification and Drying 

During the construction phase, a building can trap moisture.Excessive moisture could result in mold growth. If you think one of your projects may have a moisture issues, rely on SERVPRO of Southern and Central Jefferson County to provide the help you need eliminating moisture and preventing the potential for mold growth.

Final Cleaning

You want the facility to look its best when the doors open. SERVPRO of Southern and Central Jefferson County provides cleaning services to give the building that extra shine. Services include:

  • Carpet, resilient and non-resilient floor prep and finish
  • Ceiling, walls, and fixture cleaning
  • Deodorization
  • Air Duct Cleaning
  • Debris Removal (if necessary)
  • Window Cleaning

When The Unexpected Happens... Call SERVPRO of Southern and Central Jefferson County

The last thing you need is a fire damage, water intrusion, or mold growth slowing down or stopping the completion of one of your projects. SERVPRO of Southern and Central Jefferson County provides 24- hour emergency mitigation, cleanup, and restoration services to help you get back on schedule quickly.

You Start It... We'll Help You Finish It

Structural integrity, materials, labor, safety, customer satisfaction and deadlines - the list goes on and on when building a commercial facility. The bottom line, however, is you are responsible for getting the doors open on time.

SERVPRO of Southern and Central Jefferson County can help you meet your deadlines by providing thorough post-construction services in a timely manner. These services include:

  • Post-Construction Cleaning
  • Dehumidification and Drying
  • Final Cleaning
  • Fast-Track Drying
  • Emergency Response Restoration and Cleanup Services

Rely on SERVPRO of Southern and Central Jefferson County to help ensure your post-construction cleanup gets done as quickly as possible.

We make it, "Like it never even happened." 

Keep Your Pets Safe!

7/12/2018 (Permalink)

This information was developed by the U.S. Department of Homeland Security in consultation with: American Kennel Club, The American Society for the Prevention of Cruelty to Animals, American Veterinary Medical Association, and The Humane Society of the U.S, and SERVPRO.

If you are like millions of animal owners nation wide, your pet is an important member of your household. The likelihood that you and your animals will survive an emergency such as fire or flood, tornado, or terrorist attack depends largely on emergency planning done today. Some of the things you can do to prepare for the unexpected, such as assembling an animal emergency supply kit and developing a pet care buddy system, are the same for emergency. Whether you decide to stay put in an emergency or evaluate to a safer location, you will need to make plans in advance for your pets. Keep in mind that what's best for you is typically what's best for your animals.

If you must evacuate, take your pets with you if possible. However, if you are going to a public shelter, it is important to understand that animals may not be allowed inside. Plan in advance for shelter alternatives that will work for both you and your pets. 

Make a back-up emergency plan in case you can't care for your animals yourself. Develop a buddy system with neighbors, friends, and relatives to make sure that someone is available to care for or evacuate your pets if you are unable to do so. Be prepared to improvise and use what you have on hand to make it on your own for at least three days, maybe longer. Preparing for the unexpected makes sense. Get ready now.

1. Prepare: Get a Pet Emergency Supply Kit

Just as you do with your family's emergency supply kit,think first about the basics for survival, particularly food and water. Consider two kits. In one, put everything you and your pets will need to stay where you are. The other should be a lightweight, smaller version you can take with you if you and your pets have to get away. Plus, be sure to review your kits regularly to ensure that their contents, especially foods and medicines, are fresh.

Food. Keep at least three days of food in an airtight, waterproof container.

Water. Store at least three days of water specifically for your pets in addition to water you need for yourself and your family. Medicines and medical records. Keep an extra supply of medicines your pet takes on a regular basis in a waterproof container.

First aid kit. Talk to your veterinarian about what is most appropriate for your pet's emergency medical needs. Most kits should include cotton bandage rolls, bandage tape and scissors; antibiotic ointment; flea and tick prevention; latex gloves, isopropyl alcohol and saline solution. Include a pet first aid reference book.

Collar with 10 tag, harness or leash. Your pet should wear a collar with its rabies tag and identification at all times. Include a backup leash, collar and 10 tag in your pet's emergency supply kit. In addition, place copies of your pet's registration information, adoption papers, vaccination documents and medical records in a clean plastic bag or waterproof container and also add them to your kit. You should also consider talking with your veterinarian about permanent identification such as microchipping, and enrolling your pet in a recovery database.

Crate or other pet carrier. If you need to evacuate in an emergency situation take your pets and animals with you provided that it is practical to do so. In many cases, your ability to do so will be aided by having a sturdy, safe, comfortable crate or carrier ready for transporting your pet. The carrier should be large enough for your pet to stand, turn around and lie down. Sanitation. Include pet litter and litter box if appropriate, newspapers, paper towels, plastic trash bags and household chlorine bleach to provide for your pet's sanitation needs. You can use bleach as a disinfectant (dilute nine parts water to one part bleach), or in an emergency you can also use it to purify water. Use 16 drops of regular household liquid bleach per gallon of water. Do not use scented or color safe bleaches, or those with added cleaners.

A picture of you and your pet together. If you become separated from your pet during an emergency, a picture of you and your pet together will help you document ownership and allow others to assist you in identifying your pet. Include detailed information about species, breed, age, sex, color and distinguishing characteristics.

Familiar items. Put favorite toys, treats or bedding in your kit. Familiar items can help reduce stress for your pet.

2. Plan What You Will Do in an Emergency

Be prepared to assess the situation. Use whatever you have on hand to take care of yourself and ensure your pet's safety during an emergency. Depending on your circumstances and the nature of the emergency the first important decision is whether you stay put or get away. You should understand and plan for both possibilities. Use common sense and the information you are learning here to determine if there is immediate danger. In any emergency, local authorities mayor may not immediately be able to provide information on what is happening and what you should do. However, watch TV, listen to the radio or check the Internet for instructions. If you're specifically told to evacuate, shelter-in-place or seek medical treatment, do so immediately.

Create a plan to get away. Plan how you will assemble your pets and anticipate where you will go. If you must evacuate, take your pets with you if practical. If you go to a public shelter, keep in mind your animals may not be allowed inside. Secure appropriate lodging in advance depending on the number and type of animals in your care. Consider family or friends willing to take in you and your pets in an emergency. Other options may include: a hotel or motel that takes pets or a boarding facility, such as a kennel or veterinary hosp ital that is near an evacuation facility or your family 's meeting place. Find out before an emergency happens if any of these facilities in your area might be viable options for you and your pets.

Develop a buddy system. Plan with neighbors, friends or relatives to make sure that someone is available to care for or evacuate your pets if you are unable to do so. Talk with your pet care buddy about your evacuation plans and show them where you keep your pet's emergency supply kit. Also designate specific locations , one in your immediate neighborhood and another farther away, where you will meet in an emergency.

Talk to your pet's veterinarian about emergency planning. Discuss the types of things that you should include in your pet's emergency first aid kit. Get the names of vets or veterinary hospitals in other cities where you might need to seek temporary shelter. You should _---","! A also consider talking with your veterinarian about permanent identification such as microchipping, and enrolling your pet in a recovery database. If your pet is microchipped, keeping your emergency contact information up to date and listed with a reliable recovery database is essential to your being reunited with your pet.

Gather contact information for emergency animal treatment. Make a list of contact information and addresses of area animal control agencies including the Humane Society or SPCA, and emergency veterinary hospitals. Keep one copy of these phone numbers with you and one in your pet's emergency supply kit. Obtain "Pets Inside" stickers and place them on you r doors or windows, including information on the number and types of pets in your home to alert firefighters and rescue workers. Consider putting a phone number on the sticker where you could be reached in an emergency. And , if time permits , remember to write the words "Evacuated with Pets" across the stickers, should you flee with your pets.

3. Stay Informed Know About Types of Emergencies

Some of the things you can do to prepare for the unexpected, such as assembling an emergency supply kit for yourself, your family and your pets , is the same regardless of the type of emergency. However, it's important to stay informed about what might happen and know what types of emergencies are likely to affect your region as well as emergency plans that have been established by your state and local government. For more information about how to prepare , visit www.ready.gov or call 1-800-BE-READY. Be prepared to adapt this information to your personal circumstances and make every effort to follow instructions received from authorities on the scene. With these simple preparations, you can be ready for the unexpected. Those who take the time to prepare themselves and their pets will likely encounter less difficulty, stress and worry. Take the time now to get yourself and your pet ready.

Make a Emergency Plan for Your Business

7/12/2018 (Permalink)

50% of businesses may never recover after suffering a disaster.

Don't be another statistic.

By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Are you ready?

Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but you can plan for it. Now is the time to ask yourself, “Are you ready for whatever could happen?” The SERVPRO® Emergency READY Profile is a start up approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important building and contact information. By working with SERVPRO’s Emergency READY Profile, your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster. SERVPRO® is a leader in water and fire damage response and can help you quickly get your property back in working order.

The SERVPRO® Emergency READY Profile Advantage

A no cost assessment of your facility.

– This means there is no need to allocate funds, giving you a great value at no cost.

A concise Profile Document that contains only the critical information needed in the event of an emergency.

– It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.

A guide to help you get back into your building following a disaster.

– This can help minimize the amount of time your business is inactive by having an immediate plan of action.

Establishes SERVPRO® of Southern and Central Jefferson County as your disaster mitigation and restoration provider.

– You have a provider that is recognized as an industry leader and close by.

Identification of the line of command for authorizing work to begin.

– This saves time so we can begin the work of mitigating the damage which can save you time and money.

Provides facility details such as shut-off valve locations, priority areas and priority contact information.

– Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.”

Teaching Children About Fire Safety

7/12/2018 (Permalink)

Fire Prevention Week was established to remember the Great Chicago Fire of 1871, which began on October 8. Use these worksheets, activities, and lessons to teach your students/child(ren) about fire safety and prevention. Prepare your students/child(ren) for emergency situations with worksheets and literature on fire readiness. October is Fire Prevention Month, but any time of the year is appropriate to enjoy these resources.

Please visit: https://www.teachervision.com/emergency/teacher-resources/47554.html

1. Go to a firefighter in an emergency. Young children may be scared the first time they see a firefighter in full gear. Explain to children

  • What firefighters wear and why.
  • How a firefighter can help if there is a fire.

Contact your local fire station to arrange a tour. The children can learn about equipment and become familiar with what firefighters look like and what they do. Or invite firefighters to your classroom so they can put on their gear in front of the children, explain their jobs, and answer children’s questions.

2. Crawl low under smoke.

  • Tell children that some fires make lots of smoke, which is dangerous to breathe.
  • Show them the safe way to respond when a room fills with smoke: get down on your hands and knees, keep your head up, and crawl outside.
  • Ask children to practice with you.  Lead them in crawling across the room with their heads up. Repeat frequently to help children remember this important safety strategy.

3. Stop, drop, and roll. When children’s clothes catch fire, their first reaction may be to run. This can make the fire spread faster. Show children the safest way to respond:  

  • Stop, cover your face, get down on the ground, and roll from side to side until you smother the fire.
  • Ask children to practice with you a few times and then split them into pairs. Children can take turns demonstrating to their partners. Repeat frequently to help children learn to stop, drop, and roll automatically.

4. Tell a grown-up. Emphasize to children that matches and lighters are tools that only adults use.

  • Tell children that they should not play with or even touch these materials.
  • Explain that if they find a match or lighter, they should tell a grown-up immediately.
  • Role-play with children in small groups about what to do when they find these types of materials.

Visit www.playsafebesafe.com to learn about the play safe! be safe! program workshops, access free activities for children, and order a low-cost multimedia kit that includes a teacher manual and a DVD with fire-safety lessons.

Mapping Out Your Escape Plan: Multi- Family Dwelling

7/12/2018 (Permalink)

Did you know that if a fire starts in your home, you'll have just two minutes to escape? That's why it's important to have working smoke alarms in your home, develop an escape plan and practice that plan. Practice your plan until everyone in the household can evacuate in less than two minutes. Test smoke alarms every month and replace the batteries as needed. Consider placing escape ladders in rooms on upper floors. Identify two exits from every room. Install smoke alarms on every level of the home, including inside and outside each bedroom and in the basement.

Tips for creating and practicing your escape plan:

  • Everyone in your household should know two ways to escape from each room in your home.
  • Decide where to meet once you get outside.
  • If a fire starts, you may have just two minutes to get to safety. So time your fire drills and find out: what’s your escape time?
  • Smoke is dangerous. Practice low crawling.
  • Teach household members what to do if their clothes catch fire: stop, drop and roll.

Fire Tips

7/12/2018 (Permalink)

Most people think that they can clean up the mess after a fire occurs. In fact cleaning yourself without the proper tools can actually make matter worse. SERVPRO of Southern and Central Jefferson County has all the tools to help you get your home or business "Like it never even happened." Down below are the do's and don't's after a fire. Following these do's and don't's will help restore your valuables as best as possible

What to Do After a Fire

    • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
    • Keep hands clean so as not to further soil upholstery, walls and woodwork.
    • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
    • If electricity is off, empty freezer and refrigerator and prop doors open.
    • Clean and protect chrome with light coating of petroleum jelly or oil.
    • Wash houseplants on both sides of leaves.
    • Change HVAC filter.
    • Tape double layers of cheesecloth over air registers. 

What NOT To Do After a Fire

    • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
    • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
    • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
    • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.

Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor. Our crews at SERVPRO of Southern and Central Jefferson County have the right knowledge and equipment to clean all of your valuables the right way with out causing damage.

Great Ball of Fire

7/12/2018 (Permalink)

On August 21, 2017, our region will experienced a total solar eclipse. This type of eclipse is when the sun, moon, and earth align so that the moon casts a shadow on the earth. We are in its direct path and will have a prime viewing opportunity.

The Great Ball of Fire

According to NinePlanets.org, the temperature of the sun’s surface is about 5800 Kelvin—or 9980 degrees Fahrenheit. That is roughly nine times hotter than the average house fire, which burns at 1100 degrees Fahrenheit, according to the National Institute of Fire and Safety Training. A lot of damage can occur at that temperature.

Here to Help

SERVPRO of Southern and Central Jefferson County is your local professional fire restoration team. When the fire trucks are gone and you find yourself stressed and confused, know that SERVPRO® is here to help. More so than even help cleaning up the fire damage, you need someone who cares for your needs during this time of crisis.  We provide 24-hour emergency service so that we are there when you need us the most.

We primarily serve southern and central Jefferson County.

When the 2017 Solar Eclipse made its way through town, the power of the sun was only a fraction of the heat in order to damage a home. When fire restoration is needed, call SERVPRO of Southern and Central Jefferson County and we will help make it “Like it never even happened.”

Choose SERVPRO of Southern and Central Jefferson County to Protect Your Home

7/12/2018 (Permalink)

Even small water damages have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly restoration is to handle every water problem as a real threat to your property. If you have questions or need help to ensure your property, contact SERVPRO of Southern and Central Jefferson County at 636-467-5444.

You have so much invested in your home! Choose SERVPRO of Southern and Central Jefferson County to protect your most valuable asset!

Your home is a reflection of you and makes an impression on all those who enter it. You invest your time, energy, and hard-earned resources to maintain, protect and increase the value of your home. When you need work done on your home, you should expect the very best service at a fair price. That's where SERVPRO of Southern and Central Jefferson County shines.

Water Damage 101

7/12/2018 (Permalink)

Water Damage Restoration Explained

The single most enduring destructive factor in the indoor environment is water. The quality of the structures and other personal properties is affected by excess water in home or flooding. The condition becomes worse when the water cleanup services are not offered on time. Flood damage can be addressed by putting up an efficient water mitigation process on time. Water cleanup and restoration processes have been found to produce amazing results irrespective of the severity of the damage. Most water damage restoration companies use proven methods. When you experience water in home or business, here are the basic steps that should be followed in water damage restoration.

Assessment of the damage

After allowing a company to start mitigation and restoration of water in home or business, the first thing to do is the assessment of the damage. A professional water damage technician is the one who should carry out the evaluation of the flood damage. The technician determines the necessary steps that should be taken. The steps depend on the amount of water in business or home, and the affected things. Restoration begins only after this stage.

Identification of the source of water

The next step is establishing where the water is coming from. Water come from a leaking roof, leaking pipes, crawl spaces, household appliances, air conditioners, overflowing sinks, and basements among others. The magnitude of water and flood damage depends on several factors among them the source of water. For instance, torrential rainfall may bring a lot of water in a house and cause significant damages in a home. If the source of water is a pipe, it should be blocked or shut off. If it is an appliance, it can be turned off and the water drained. If the water is coming from floods, the window or door allowing it should be closed or sealed. This is done to ensure the problem does not recur.

Removal of water

After ensuring that no other water is entering into a building, the next mitigation process is water removal. The necessary tools should be used in this process. Some of the tools used for water cleanup are pumps, fans, and vacuums. Remove the visible water in business or homes. The next step is removing invincible water in the fabrics and hidden places. Water cleanup is critical in controlling the spread of moisture. The carpets and ceiling may be removed if they are wet. There are specialized tools used to minimize damage. Reputable companies should have these tools.

Drying

After the removal of water in business or home, drying follows. This process involves the use of specialized tools such as air movers and dehumidifiers. Heaters are used to produce dry air and enhance the circulation of air in the building and evaporation of water from wet objects. Drying takes between 3 to 5 days. This stage is critical in preventing the growth of mold in the building in the future.

Reexamination

Technicians carry out another inspection to ensure that any source of water or a pocket of moisture is under control. This stage is critical in preventing the occurrence of any water related damage in the future.

Reconstruction

After the mitigation and drying, the replacement and repair of damaged building materials should follow. This process is done with the aim of restoring the building to its initial condition before the flood damage.

It is important to note that the time taken to remove water in home or business and drying time depends on the extent of the damage and time taken to reach the drying standard required. You should contact a water damage restoration company to remove water in business or house as soon as you notice flooding. And that's where we come in!

Call us today! 636-467-5444

Water Intrusion in One Room Can Mean Water Damage is in Other Rooms

7/12/2018 (Permalink)

What you see-

It starts out as innocent bath time playfulness, an accidental spill or small leak. Suddenly, water is on the floor, moving towards walls, crevices, and other access points to reach the lowest level of your home. You may feel panic, shock or devastation. You reach for the towels, wet vac, mops and fans to clean up the water. The surface water is now dry and the problem is solved. Or, is it? What happened to the water that traveled into the floor, subfloors and walls? Was all the moisture caused by the incident removed? Water intrusion in a home can linger leaving subtle, yet lasting effects if not completely removed from the structure. Homeowners can remove standing water with appropriate precautions to help prevent further damage. But, how do you remove water and moisture in flooring and walls? You are not alone. SERVPRO of Southern and Central Jefferson County is trained in the cleanup and care of your home following a water intrusion. Whether the intrusion occurred from a small incident or a major water event, removing excess moisture can prevent more serious damage such as microbial growth. So, before you risk doing further damage by attempting to clean up the water yourself, call the cleanup and restoration professionals at 636-467-5444.

What you don't see-

Removing surface water can help prevent more extensive damage. However, water intrusions invade floors, ceilings and walls to find the lowest point in your home. Standing water from an overflowing bathtub or other water incident will search for pin hole crevices and cracks in your floors and walls looking for a way to travel downward. Surfaces such as wood, drywall and carpet pull water away from plain sight and into the interiors of your home. Should a water incident occur in your home, remove excess water with mopping or blotting, remove and prop up wet upholstery cushions for even drying and place aluminum foil or wood blocks under furniture legs. These tips may prevent further damage to your home and belongings. 

Commercial Cleaning Services

7/12/2018 (Permalink)

You don’t have time to worry about the common wear and tear that gradually soils your office. When grime, odor and moisture challenges go beyond the scope of your regular janitorial staff, call SERVPRO of Southern and Central Jefferson County. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on SERVPRO of Southern and Central Jefferson County professionals to make your work space look its very best. SERVPRO of Southern and Central Jefferson County will get the job done right and get it done quickly, because the SERVPRO® Advantage includes these benefits:

  • Award-Winning Training
  • Nearly 50 Years of Experience
  • Exclusive Cleaning Products

Specialty Cleaning Services

SERVPRO of Southern and Central Jefferson County offers cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. They have the specialized training and products to get your property back to business. Their cleaning services include the following:

  • Air Ducts and HVAC
  • Biohazard
  • Carpet and Upholstery
  • Ceilings, Floors, Walls
  • Drapes and Blinds
  • Odor Removal 
  • Sewage
  • Trauma and Crime Scene

Attention: Property Managers

7/12/2018 (Permalink)

At SERVPRO of Southern and Central Jefferson County our priority is returning damaged property and items to their preloss condition. Whether natural or man-made, a disaster at one of your client’s facilities needs to be handled by professionals who understand the importance of your tenants’ safety. At SERVPRO of Southern and Central Jefferson County we are trained in helping manage both commercial and multi-family properties during the recovery process while maintaining the security and safety of the facility and tenants. Our professionals work hard and fast to minimize the interruptions for your tenants’ daily operations.

Our experience with property management companies has given us the ability to provide a variety of detailed services for the following types of facilities:

  • Multi-Level Commercial Buildings
  • Multi- Tenant Facilities 
  • Shopping Malls
  • Apartment Complexes
  • Hotels
  • Industrial Facilities

The #1 choice in Commercial Cleanup and Restoration!

It's The Water You Don't See

7/12/2018 (Permalink)

Any water damage in your facility is bad.

There’s no such thing as a small disaster. Especially when the water you don’t see contains bacteria - or causes mold, rot and other unseen damage. Water damage can affect the value of your property. So before you get out the mop bucket and box fan to try and clean it up yourself, consider how this will affect your property. SERVPRO of Southern and Central Jefferson County understands how disruptive unseen water damage can be for your business. For this reason, SERVPRO of Southern and Central Jefferson County offers 24-hour emergency response and, under normal circumstances, will have a trained, uniformed Franchise Professional on-site within four hours to begin emergency mitigation services. By responding quickly with a full line of water cleanup and restoration services, SERVPRO of Southern and Central Jefferson County can help you regain control quickly while drying, deodorizing and protecting your facility and contents. So, before you risk further damaging the value of your facility by attempting to clean up the mess yourself, call your local water damage cleanup and restoration specialists at 636-467-5444

Reasons to Choose SERVPRO of Southern and Central Jefferson County for Your Commercial Property

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Reason 1: 24-Hour Emergency Response

Timely mitigation is key to controlling damage, downtime and recovery costs. You and those who depend on your facility will appreciate the rapid response, and the training of SERVPRO of Southern and Central Jefferson County will help limit damage and get your facility back in operation quickly. You can count on SERVPRO’s nationwide coverage, full line of restoration services, and the 1-4-8 service guidelines to help make you look good.

Reason 2: Communication

You’ll know what’s happening every step of the way. From the first telephone call within the first hour following damage notification, until the job is complete, SERVPRO of Southern and Central Jefferson County is dedicated to effectively communicating with property owners and managers. You will be aware of job status and the progress toward project completion. Jobs are documented with itemized estimates, digital photographs, signed work authorization forms and regular progress reports. SERVPRO of Southern and Central Jefferson County, utilizing technology developed for documenting insurance claims, electronically collect and store project information which is accessible to you via a secure e-mail link 24-hours a day. Upon project completion, a signed customer satisfaction form is the final piece of information entered into the file.

Reason 3: Reduce Recovery Time

When fire, water or mold damage strikes a commercial facility, it has a negative impact on everyone – the owner, the management team, employees, tenants and even customers. Even small fire or water damages must be addressed quickly in order to limit secondary damage and to lessen business interruption. SERVPRO of Southern and Central Jefferson County understands the urgency in responding to your facility following a disaster. By arriving quickly, mitigating damage to the structure and contents, and providing effective cleanup and restoration services, SERVPRO of Southern and Central Jefferson County will help you reopen the doors as soon as possible.

M-O-L-D

7/12/2018 (Permalink)

About Our Mold Remediation Services

SERVPRO of Southern and Central Jefferson County specializes in mold cleanup an restoration, in fact, it's a cornerstone of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly re-mediate your mold problem quickly and safely. 

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to removed all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise "mold removal" and even guarantee to remove all mold, which is fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores re microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies many produce allergens and irritants. 
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45%.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today - 636-467-5444!

Do you have mold in your duct work?

7/12/2018 (Permalink)

Sweeping Away Years of Dust and Dirt- Reducing Potential for Damage and Health Risks

Since the ventilation systems is often the biggest culprit in poor indoor air quality, inspecting the ductwork should be a high priority. In most cases, the HVAC system has been operating for some time without attention. Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your building or home.

The SERVPRO Proven Duct Cleaning System is Cost Efficient 

  • The process begins by using patented equipment including a roto-scraper, which automatically adapts to the duct's shape and diameter while traveling though the duct, removing debris and filth before vacuuming begins.
  • Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container.
  • Air is filtered through a HEPA filtration system, removing 99.97% of particles in the airstream. HEPA filters capture debris and keep the environment clean.
  • As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns.
  • Filters will either be cleaned or replaced to remove odor and dirt.

Give Your Wallet A Break! Call Today to Set Up an Appointment - 636-467-5444

Is mold hiding from you?

7/12/2018 (Permalink)

Mold can occur anywhere in your Festus or surrounding area home but mainly is concentrated to areas where moisture is present. These moisture areas are common to the bathroom and basements. Mold should be removed if found as soon as possible. SERVPRO of Southern and Central Jefferson County will search for traces of mold that are not visible.

One of the first places mold can collect and you may not think to check is under the refrigerator. Under the fridge tends to collect moisture and dirt which can cause a breeding ground for bacteria and mold.

Another place is the AC unit. AC units are known to collect debris, dust and moisture from the air, which can lead to mold spores.

Mold can even grow in or around a washing machine or its parts. Moisture and lint can cause a presence of mold spores.

Other area in the house include anywhere moisture and dirt may form such as window corners.

If you think you may have a mold problem call SERVPRO of Southern and Central Jefferson County.

Hurricane Assistance

7/12/2018 (Permalink)

Although Missouri doesn't have hurricanes, SERVPRO of Southern and Central Jefferson County has assisted SERVPRO franchises on the East Coast to help with hurricane aftermath. 

Storm Response

When the storm is a major event, you need more comprehensive restoration support. SERVPRO is “Ready for whatever happens.”

Time is Money

As the leader in water damage restoration, SERVPRO® knows fast mitigation is the key to limiting business interruption. With an unmatched national footprint of over 1,500 Franchises nationwide, SERVPRO® is faster to any size disaster and can be on-site within a few hours to help reduce the future damage water can cause. We have the right equipment, procedures and training to help ensure the structure is dry the first time, saving you time and money.

Storm Teams

SERVPRO has mobilization teams across the country to travel as needed to support large storm events. Need 1,000 crews for a month? Only SERVPRO can make it happen!

Fire Prevention Month is in October

7/12/2018 (Permalink)

Everyone knows "Stop, drop, and roll". But does everyone know how to escape their house in less than 2 minutes? To prevent a home fire in your house, please visit the American Red Cross at www.redcross.org/homefires for home fire prevention information. Don't let a home fire affect your family.   

We Know Stains

7/12/2018 (Permalink)

Using IICRC standards for carpet as a guide, SERVPRO of Southern and Central Jefferson County will show you what cleaning option would be best for your carpet's level of soiling and explain the benefits of soil protection.

SERVPRO Carpet Care Options

Bonnet Cleaning- Cleaning/maintenance method for light cleaning.

  • Process
    • Carpet is lightly sprayed with cleaning solution.
    • A rotary extractor with a "bonnet" paid is used to pull dirt from carpet
  • Advantage
    • Least aggressive maintenance cleaning method especially for short piled carpets.
  • Benefit
    • Cleans carpet with quick drying time.

Hot Water Extraction- Deep restorative cleaning for light to moderate cleaning.

  • Process
    • Truck mount or portable extraction unit applies cleaning solution with hot water while vacuuming the carpet.
  • Advantage
    • Deeper cleaning method for all carpet types.
  • Benefit
    • Helps promote longer carpet life.

Deluxe Precondition and Rinse- Moderate to heavy soiling, pre-treat and rinse.

  • Process
    • Soil emulsifier sprayed on carpet, sitting for 10 to 15 minutes. 
    • Extraction unit removes soil and cleaning agent via a vacuuming carpet wand.
  • Advantage
    • Helps restore carpet piles and remove deeply soiled areas.
  • Benefit
    • Restorative method of cleaning- excellent for water damaged carpets.

Showcase Premier Cleaning- Moderate to heavy soil levels, the most thorough cleaning method. 

  • Process 
    • Two-Step Process
      • Shampooing the carpet
      • Rinse and extract entire carpet for deep cleaning.
  • Advantage
    • Most thorough cleaning method in the industry; cleans when other methods may not work.
  • Benefit
    • Restorative method- excellent for helping restore carpet after a fire damage. 

We Know Stains! Call Today to Set Up an Appointment- 636-467-5444

What Is Lurking In Your Ducts?

6/29/2018 (Permalink)

Sweeping Away years of Dust and Dirt- Reducing Potential for Damage and Health Risks

Since the ventilation systems is often the biggest culprit in poor indoor air quality, inspecting the ductwork should be a high priority. In most cases, the HVAC system has been operating for some time without attention. Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your building or home.

The SERVPRO Proven Duct Cleaning System is Cost Efficient 

  • The process begins by using patented equipment including a roto-scraper, which automatically adapts to the duct's shape and diameter while traveling though the duct, removing debris and filth before vacuuming begins.
  • Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container.
  • Air is filtered through a HEPA filtration system, removing 99.97% of particles in the airstream. HEPA filters capture debris and keep the environment clean.
  • As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns.
  • Filters will either be cleaned or replaced to remove odor and dirt.

Give Your Wallet A Break! Call Today to Set Up an Appointment - 636-467-5444

Water Damage

6/29/2018 (Permalink)

Sewage backup in Festus, MO.

We Answer the Phone Ready to Help!

Call Today! 636-467-5444

SERVPRO of Southern and Central Jefferson County is available 24 hours a day for water emergencies, large or small. When you area dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Southern and Central Jefferson County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration-in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Fire Damage

6/29/2018 (Permalink)

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke many greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke- wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Southern and Central Jefferson County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke- Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean. 

Dry Smoke- Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue- Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and soot damage. We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today- 636-467-5444

Biohazard & Crime Scene Cleanup

6/29/2018 (Permalink)

SERVPRO of Southern and Central Jefferson County professionals are trained to safely and effectively removed bio-hazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations. Equipped with the necessary safety equipment and cleaning products, SERVPRO of Southern and Central Jefferson County professionals help turn unsafe environments into clean, safe homes, and offices.  

Blood-borne Pathogens

SERVPRO of Southern and Central Jefferson County professionals remove and dispose of bodily fluids, tissue, and other potentially pathogenic substances resulting from accident, trauma, crime, or death. Trained SERVPRO of Southern and Central Jefferson County technicians thoroughly clean, disinfect, and deodorize the structure.

Methamphetamine Labs

Many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. SERVPRO of Southern and Central Jefferson County professionals follow federal and state guidelines to properly clean all surfaces.

Crime Scene Residues

From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, SERVPRO of Southern and Central Jefferson County professionals can clean and restore your property and contents.

Arson and Vandalism

SERVPRO of Southern and Central Jefferson County professionals are recognized as leaders at helping property owners recover quickly from fire and water damage. SERVPRO of Southern and Central Jefferson County also provides general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods, and human or animal waste.

Sewage Backup

Sewage backups and black water intrusions are more than nasty, smelly deposits- these damages also introduce harmful microorganisms into a structure. SERVPRO of Southern and Central Jefferson County professionals remove the sewage, contaminants and moisture, disinfecting as they clean. SERVPRO of Southern and Central Jefferson County professionals help ensure the structure is properly cleaned, disinfected, and deodorized.

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